Hall Keepers

Hall Keepers

About the City of Ballarat

City of Ballarat is one of the largest regional cities in Australia, located with easy access to 

Melbourne, Geelong, and Bendigo.  

The City of Ballarat has a growing economy that attracts and retains innovative businesses, employs a highly skilled workforce and attracts new residents whilst promoting the city’s unique heritage and vibrant cultural life. It has all the services, retail and entertainment opportunities you'd find in a capital city but with a relaxed country attitude. With affordable housing at a fraction of Melbourne prices and a progressive leadership team, now is a great time to join the City of Ballarat! 

About the role 

The City of Ballarat is seeking to appoint two (2) casual Hall Keepers to support the running of services and facilities in the Ballarat Town Hall. 

As a Casual Hall Keeper, you will provide an exceptional standard of hospitality and customer service to staff, Councillors, customers and community members using the Ballarat Town Hall facilities.  You will contribute to the creation of a positive public image of Council by providing a welcoming and well organised atmosphere and a high level of presentation to customers, visitors and guests. 

Your duties will include 

• Preparing rooms for Council meetings, civic functions, committee meetings, and adhoc meetings, including ensuring cleanliness and tidiness of Council Chambers, meeting rooms, toilets, bar and kitchen facilities at the Town Hall, including clearing up and resetting between functions in accordance with COVID-safety requirements 

• Arranging, and operating if necessary, all audio visual equipment, whiteboards, etc., to be available in rooms when required 

• Meeting & directing guests and dignitaries for civic functions to appropriate rooms/seats. 

• Ensuring security of Town Hall and the people in by, including monitoring the behaviour of Town Hall visitors and guests using the CCTV monitor located at the Senior Hall Keeper’s desk. 

• Liaise with internal and external service provides in ensuring maintenance within the building is undertaken when needed. 

• Undertaking general receiving and dispatching of goods as required. 

Qualifications and experience 

• Experience in facilities management including set-up. 

• Demonstrated experience in providing a high standard of hospitality and customer service. 

• Experience in security practices. 

• Good physical condition to enable constant climbing of stairs and shifting of furniture. 

• Experience in securing facilities and crowd control. 

• Level II First Aid. 

• Responsible Service of Alcohol Certificate 

• Food Handling Certificate 

Key Selection Criteria 

• Good knowledge and application of Microsoft Outlook email and calendar functions. 

• Sound understanding of facilities management. 

• Ability to manage time, plan and co-ordinate workload to meet deadlines. 

• Well-developed written and verbal communication skills. 

• Demonstrated experience in providing a high standard of hospitality and customer service. 

• Ability to liaise with and gain co-operation and assistance from others. 

• First Aid Level II Certificate. 

• Responsible Service of Alcohol & Food Handling Certificates. 

• Knowledge and understanding of health and safety issues relevant to work activities and work area. 

The closing date for this opportunity is 11.59pm Sunday 4 July, 2021. 

For further information on the above position contact Clare O’Connor, Coordinator Civic Support on 0417 823 451.