Team Leader Spatial and Customer Information (GIS)

Team Leader Spatial and Customer Information (GIS)

Here at CBCity

The City of Canterbury Bankstown is one of the largest Council’s in NSW with the most culturally, socially and economically diverse communities in Sydney. We deliver 21 key services such as childcare, waste collection, parks maintenance, libraries, community facilities and aquatic centres to over 370,000 residents. 

Leading the charge in Technological Innovation, we are excited to introduce our newly established Information Communication and Technology Unit, operating under our People and Performance Department.

Our Ambition: To be leaders in technology, information and data, focusing on what matters to the customer.

With a strong focus on customer satisfaction and innovation, embark on a transformative journey and help shape a future of digital excellence at CBCity. If you are dedicated to transforming connectivity, strengthening cybersecurity and seamless integration, join CBCity's dynamic workforce and be a part of our journey towards a brighter digital future.

The Role

The City of Canterbury Bankstown has a new opportunity for an experienced leader to join our ICT Unit as the Team Leader Spatial and Customer Information (GIS). In this role, you will lead Council's Spatial and Customer Information function through customer focussed services and accurate spatial information systems. You will provide leadership, support and guidance empowering team members to achieve organisational outcomes.

Duties will include but not be limited to:

• Continuous review of services provided, improvement programs, monitoring of service levels and the capability levels of the team to enhance the quality of the customer experience.
• Manage the Geographic Information System (GIS) and property system to maintain various datasets, conduct spatial analysis and produce high-quality products and services to customers.
• Manage and maintain Council's Name and Address register, and Council's Property Numbering policy and process.
• Provide a high level of customer service to both internal and external customers, with a focus on continuous improvement and the customer experience.

*For a full list of duties, please click here to review the position description.

You will have

• Current Class C driver’s licence.
• Tertiary qualifications in Spatial Information/GIS or a related discipline.
• Demonstrated experience leading people and teams to achieve outcomes.
• Experience in Spatial Information related services.
• Specialised knowledge and experience in the application of Property, GIS and related systems.
• Extensive written and verbal communications skills, with the ability to communicate technological solutions related concepts to technical and non-technical audiences at various levels.
• Sound collaboration and negotiation skills with the capability to build and maintain relationships with stakeholders through outstanding customer service.

The salary range for this opportunity starts at $118,408 (Grade J, Step 1) + 11% super. Salary may be negotiable dependent on skills and experience.

Click here to access salary information for all steps within the designated Grade.

What’s on offer

• An Attractive Remuneration Package.
• Embrace a better work-life balance with our Accrued Time Off program, designed to prioritise your well-being and help you manage the balance between your personal and professional life.
• Permanent Full-time position with Local Government conditions such as long service leave after 5 years, annual salary increases and generous parental leave options.
• Contribute to making a positive impact on our community. 
• An investment in your professional growth, fostering continuous learning and development opportunities.
• Access to our employee Health and Wellbeing Programs.

For more information, please contact Deane Parrott at deane.parrott@cbcity.nsw.gov.au or on 9707 9680. 

You will need to submit your application via the ‘Apply’ button below and create a login using your email address and upload a:

• Resume; and
• Cover Letter addressing the selection criteria within the position description and explaining your suitability for the role.

Applications close Monday, 15 April 2024.

CBCity is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We want our workplace to reflect the diverse community we serve. We encourage applications from all backgrounds, experiences and abilities; this includes people with disability, Aboriginal and Torres Strait Islanders, the LGBTQIA+ community and people from culturally diverse backgrounds. 

If you require support with your application and throughout the recruitment process, please contact the Talent Management Team at recruitment@cbcity.nsw.gov.au

Successful applicants may be required to undertake a Criminal History Check, Medical and/or Working with Children Check in accordance with the position.   

Applicants must hold an Australian citizenship, permanent residency, or possess a valid work permit/visa with full unrestricted working rights to be eligible.