Revenue Officer

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Casino, New South Wales (NSW) Richmond Valley Council

Job Ref:  RVC364
Employer:  Richmond Valley Council
Job Type:  Full Time
City:  Casino
Salary and Benefits:  $59,326 to $68,224 pa + 10% super
09/09/2021 20:43



REVENUE OFFICER


Are you experienced in debt recovery and looking for a new challenge?

Our Revenue team are a high functioning team who provide a high level of service to the entire community with the aim to provide the best outcome for all. This is an excellent opportunity for a customer focused individual with experience in a debt recovery environment.

 

We are looking for 

A committed team player who is open to learning new things, has a great eye for detail and is able to prioritise to meet varied deadlines. You are a quick learner, flexible, adaptable and thrive in a team environment. You are proactive and innovative in finding solutions.

You enjoy autonomy in your role but are willing to help the team to get the job done. You are able to communicate effectively to all stakeholders through a variety of methods and you are open to continuous development and knowledge sharing.

We are seeking someone who has the following technical abilities:

  • Minimum Certificate III in Finance/related field and/or three or more years relevant experience

  • Experience in debt collection

  • Current Class C Driver Licence

 

About the Role

Full time: 19 day month 

Salary: Range from $59,326 to $68,224 pa + 10% super

Closing date: 11:30pm Sunday 26 September 2021

Contact: Kate Flynn, Revenue Coordinator - 02 6660 0300

 

The primary purpose of the role is to provide a high level of service in the debt recovery and revenue function of Council in line with the delivery and operational plans.

Including:

  • Responding in a timely manner to customer enquiries through various channels like over the phone, email and in person

  • Negotiating on behalf of RVC to fair and equitable outcomes in regards to debt collection

  • Processing information through Council systems including certificates, notice of sales and change of details

  • Working with the team to be a high functioning team and achieve team goals

  • Continuously improving and innovating processes within the team

 

About Richmond Valley

The Richmond Valley LGA is the base of the Northern Rivers region of NSW; Tweed Heads, Byron Shire, Lismore Shire and Ballina Shire. The area is around three hours from Brisbane, less than an hour to Byron Bay and 30 minutes to Lismore. Richmond Valley and our surrounding areas are some of the most beautiful and desired in the country. Why wait in bumper-to-bumper traffic when you can drive past the gorgeous beaches, through rolling hills and fully embrace the benefits of regional living. Your "office" will range from beautiful coastal villages and country towns to vast fertile farm lands. 

The region's community is welcoming and friendly, which is why it has become a popular location for sea and tree changers who have had enough of traffic jams, congestion and long work hours.

We are proud to have won multiple awards for our culture including: Outstanding Employer of the Year by NSW Northern Business Chamber, and Large Employer of the Year by Training NSW.

Richmond Valley has a generous Leave Management Policy including three weeks sick leave, compassionate leave, and volunteer leave to name a few. Our Health & Wellbeing Program includes Fitness Passports, free yoga each week, free meditation and a fun Health & Wellbeing day alongside many other initiatives.

We are a strong believer in developing those who want to learn more, master their field or enter a new one, our Learning & Development strategy supports professional growth that aligns to organisational need. Leadership is very important to Richmond Valley and we invest every year in our Leadership team with the aim of making all staff at Council empowered and engaged.

Please visit Working With Us for more detail regarding benefits Richmond Valley Council has to offer and here for more information about the Regional Job Precincts.

 

Our Values

Integrity and Passion

 

The Way We Do Business

We lead by example. We take responsibility. We do what we say. We embrace change. We are community focused. We are in this together

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