Senior Development Compliance Officer (Building)

Senior Development Compliance Officer (Building)

Be part of shaping the Gold Coast’s future!

The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.

As a 5-star employer of choice, we care about being the most flexible government organisation in Australia. We have a range of benefits to help you create the right balance: 

• 9-day fortnight
• Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations. 
• Personal and professional development courses
• Access to 350+ fitness facilities through Fitness Passport / Low cost on-site gym membership
• 4 free confidential counselling sessions a year for you or an immediate family member
• 1 free nutritionist and financial advice session per year

We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community. We’re committed to creating a diverse workplace and inclusive culture.

About the team:

Located in the Planning and Regulation Department, the City Development Branch is responsible for the management and assessment of customer development applications, including the provision of planning and building advice, development assessment and improvement, infrastructure change review, developer contributions, infrastructure compliance and planning appeals and research. The Planning Assessment business unit, is responsible for the assessment of development applications (except those for major development), change applications, superseded planning requests, access easements, and volumetric subdivisions. Assessment of compliance of survey plans as part of the plan sealing process. You will be working within a supportive and driven team whilst having the support of great line leaders.

About the role:

We are seeking a Senior Development Compliance Officer to join a team passionate about ensuring the City of Gold Coast remains a safe and liveable City. You will provide high level technical and administrative support by assisting in monitoring Development Compliance Section workflows, and investigation of allegations, disputes and customer requests in relation to compliance with the legislative requirements and regulations. You will carry out a variety of building compliance tasks, including but not limited to:

• Carry out and document site inspections and investigations.
• Manage customer requests received internally or externally in relation to building works.
• Investigate requests by reviewing the applicable legislation, development approvals and plans as required.
• Prepare file notes/ inspection reports, correspondence, notices and letters, in accordance with Development Compliance processes.
• Carry out enforcement action while maintaining a high level of customer service.
• Other duties that may be directed by the supervisor or management.
• Provide mentoring, coaching and support to staff in all technical, decision making and customer service aspects.
• Provide backup to supervisory role when necessary.

About you:

The successful applicant will possess:

• A positive and energetic outlook and enjoy working within a team.
• Demonstrated skills in consultation, negotiation and mediation.
• Experience and passion for mentoring others within a team
• Excellent level of documentation and written communication skills
• The ability to prioritise and manage numerous investigations.
• Holds a Drivers Licence Class C Unrestricted
• Holds WHS Licence General Construction (White Card) or is willing to obtain one.
• Knowledge of the Planning Act, Building Act, and Building Code of Australia is highly desirable.
• Bachelor’s degree in building surveying, equivalent knowledge and or experience highly desirable
• Experience in building compliance, or other relevant fields with additional experience in Regulatory Enforcement highly regarded.

How to apply:

For more information, view the position brief by clicking the paperclip icon in the top right corner of this screen. 

Click 'Apply' to submit your online application. Upload your Resume with a Cover Letter (of no more than 2 pages) outlining how your skills, experience and personal attributes would allow you to achieve success in this role.

Documents need to be less than 2MB in size and PDF format is preferred. If you encounter technical issues when applying, please email: recruitment@goldcoast.qld.gov.au

Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.

Please note applications for all of our vacancies close at 10.30pm on the listed closing date.

The City of Gold Coast is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. We are committed to supporting an environment where all employees, regardless of their differences or similarities, feel valued, respected and supported. Aboriginal and Torres Strait Islander persons are encouraged to apply.