Business Support Officer

Business Support Officer

Mackay Regional Council has an opportunity for two (2) experienced administrators to join our Shared Services Team based at the Paget Depot.

1 x Temporary Fulltime hours with 9-day fortnight roster

1 x Temporary Part-time hours (7.25hrs/week)

As the Business Support Officer you will be energetic and motivated to provide a high level of efficient and timely administrative services to both internal and external customers, all in line with Business Service Level Agreements.

Your main duties will include, but not be limited to:

• Provide administrative support as required to internal Departments and Businesses to deliver on internal and external customer expectations.
• Data entry with a high level of accuracy and attention to detail including, but not limited to, timesheet entry and maintaining customer records.
• Attend to financial functions including, but not limited to, purchase card reconciliations, waste transfer dockets and similar transactions.
• Understand and apply Council work practices, policies, procedures and guidelines in meeting customer requests.
• Contribute to an environment of continuous improvement, resolution of customer requests at first contact and channel migration strategy.
• Contribute to the development of relevant work procedures for Business Support functions.
• Contribute to achieving team objectives, work effectively as a team member and provide assistance to other team members as necessary to contribute to a multi-skilled environment.

For more information regarding this opportunity please refer to the position description.

Our Culture & Employee Benefits:

• Base hourly rate $33.06 + applicable allowances
• 10% superannuation
• Choice of 4 or 5 weeks’ annual leave with 17.5% leave loading (pro-rata for part-time)
• Flexible working arrangements
• Membership to lifestyle benefits program including corporate discounts
• Employee health and wellbeing initiatives
• Active social clubs and significant corporate and membership discounts
• Employee assistance program
• We’re bursting at the seams with career development and learning opportunities
• Fossil thinking, and groundhog days don’t exist, with loads of workday variety

Interested in joining the team?

For us to assess if you’re the one we are searching for, it is mandatory that you submit your resume, a cover letter and a full statement addressing the selection criteria addressing the role you are applying for. The selection criteria can be found on the Position Description, available to be downloaded from the vacancy on Council’s website.

Applications Close: 27th January 2022

We are an Equal Employment Opportunity (EEO) employer, where all applicants are treated with fairness and respect and have equal access to all opportunities available. At Mackay Regional Council, diversity is about creating a respectful and inclusive workplace that recognises the unique contributions and perspectives of our employees, working together to deliver extraordinary results.