Front of House Officer

Front of House Officer

About Our Council

Georges River Council is a leading, people-focused organisation with approximately 600 staff members. Our people are working to make the Georges River area an accessible, green, diverse and innovative community and economy. We are dedicated to providing vibrant public places, sustaining and developing a thriving creative culture, helping protect our natural environment, and making our suburbs more liveable.

About the Opportunity

• Permanent Part-Time - 50 hours per fortnight (across a 7 day roster)
• Salary from $53,391.44 - $61,860.60 per annum plus 9.5% superannuation
• Wellness perks including, flu vaccinations, health-checks, gym subsidy and more
• Deliver innovative services that promote and support our community.

Georges River Council is currently seeking an enthusiastic and dedicated Front of House Officer to join our dynamic and busy Programming and Operations team. The successful candidate will carry out venue set-ups and be the point-of-contact for clients for Hurstville Entertainment Centre and Georges River Council's Community Centre's/Halls for hire. Duties include:

Key Accountabilities

• Overseeing and monitoring client events at all times whilst events are in progress.
• Liaise with relevant staff and contractors for production and maintenance requirements of the venues equipment.
• Meet clients’ requirements for venue layouts, presentations and production services.
• Be the venue contact for clients and relevant stakeholders including emergency services.
• Supervise relevant staff that may be present (cleaners, security, F&B staff).
• Assist with catering and ensure the Responsible Service of Alcohol during events.
• Assist in setting up events as required (furniture and AV equipment).
• Provide access to the venues for clients, staff and users and lock and alarm venues after use.

Selection Criteria 

Qualifications, Certificates & Licences

• Certificate III in Hospitality or equivalent.
• Current Drivers Licence.

Essential

• Demonstrated customer service experience and strong communication skills.
• Ability to work flexible hours over a 7 day availability (Monday – Sunday).
• Demonstrated experience and knowledge of WHS obligations.
• Computer literacy.

Desirable

• An understanding of technical and production equipment for events.
• Manual handling training.
• Cash handling experience.
• Security Licence 1 (A) and 1 (C).
• Accredited Food Handling Certificate.
• Responsible Service of Alcohol Competency Card.
• First Aid Certificate.

Physical Requirements

While performing the duties of the job, the employee is regularly required to maintain a prolonged standing / walking posture throughout the day. Sufficient mobility is required to enable the employee to negotiate stairs and ramps and move over surfaces that can be slippery and uneven. The employee must be able to lift and move furniture (e.g. chairs, AV equipment, projector screens).  

If you have made a positive commitment to further your career and you possess the attributes located in the Position Description, then please submit your application today! Applicants are asked to ensure that they provide responses to the targeted questions, failure to do so may result in your application not being considered.

If you would like further information on this role, please contact Andrew Williams, Coordinator Programming and Operations on 02 9330 6081.

Applications must be completed and submitted via our website. Closing Date: 23 April 2021 at 11:30pm AEST

Offers of employment at Georges River Council are contingent upon satisfactory results of a thorough background check.

Georges River Council aims to be a leading, people-focused organisation delivering outstanding results for our community and city. We foster our values of Accountability, Professionalism, Unity and Honesty and take pride in promoting the image of Council in the community.

Georges River Council is committed to building a workplace culture that values diversity and inclusion.

We welcome applications from Aboriginal and Torres Strait Islander people, workers of all ages, people with disabilities, people who identify as LGBTIQ and those from culturally and linguistically diverse backgrounds.

Please note you must be an Australian or New Zealand citizen or a permanent resident or have unlimited working rights (with no Visa restrictions) in Australia to apply for this position.