Business Analyst

Business Analyst

The City of Gold Coast is seeking a Technical Business Analyst with strong API Integration skills and experience to join our team.

About your new role

Working within the Transformation Delivery team, the role of the Business Analyst is to define organisational problems, investigating and gathering information, and delivering recommendations for the successful delivery of organisational change through data led initiatives.?

The Business Analyst will gather, elicit and lead refinement for business processes/ systems, working collaboratively with team members on the design of solutions, focused on API Integration Analysis and action. You’ll be a liaison between teams and ensure business outcomes are clearly understood by the functional owners and the Business Improvement and Change Management Teams.

We're looking for people who have:

• Strong understanding of API specifications and other technical documentation to support integration of services
• Ability to understand and interpret API payloads
• Experience with triage of defects / changes / issues in relation to integration of services
• Understanding of how data is mapped from source to destination in the context of integration
• Agile experience
• Strong analytical skills with the ability to collect, organise, analyse, and disseminate significant amounts of information with attention to detail and accuracy
• You can bring new ideas and challenge the status quo to bring about continuous improvement
• Communicates with influence and effectively engages with suppliers and internal stakeholders to deliver constructive outcomes and resolve issues
• Able to work well within a high performing team environment

Be part of shaping the Gold Coast's future

The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.

As a 5-star employer of choice, we care about being the most flexible government organisation in Australia. We have a range of benefits to help you create the right balance:

• 9-day fortnight
• Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations
• Personal and professional development courses
• Hybrid office / work from home options
• Access to 350+ fitness facilities through Fitness Passport / Low cost on-site gym membership
• 4 free confidential counselling sessions a year for you or an immediate family member
• 1 free nutritionist and financial advice session per year

We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community. We're committed to creating a diverse workplace and inclusive culture.

How to apply

For more information, view the position brief by clicking the paperclip icon in the top right corner of this screen.

Click 'Apply' to submit your online application. Upload your Resume with a Cover Letter (of no more than 2 pages) outlining how your skills, experience and personal attributes would allow you to achieve success in this role.

Documents needs to be less than 2MB in size and PDF format is preferred. If you encounter technical issues when applying, please email recruitment@goldcoast.qld.gov.au

Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.

Please note applications for all of our vacancies close at 10.30pm on the listed closing date.

The City of Gold Coast is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. We are committed to supporting an environment where all employees, regardless of their differences or similarities, feel valued, respected and supported. Aboriginal and Torres Strait Islander persons are encouraged to apply.