Councillor Administrative Support Officer

Councillor Administrative Support Officer

Join Our Team as a Councillor Administrative Support Officer!

Are you a dedicated professional eager to make a difference in local government? We're seeking proactive and motivated individuals to serve as Councillor Administrative Support Officers

About the unit

The Councillor Support team is responsible for delivering high quality administrative support, stakeholder engagement, communications, and program management under the daily direction of the City’s fourteen elected representatives to assist them in undertaking their duties.

About your new role

In this role, you'll play a vital part in delivering exceptional support to the Councillor. Working closely with a southern Gold Coast based Councillor, you'll undertake various duties to ensure smooth operations and assist in fulfilling their responsibilities effectively.

The role involves liaising with both internal and external stakeholders, providing information and assistance to residents, community groups, and businesses on City services and policies. This includes preparing Councillor Requests, conducting research, coordinating community meetings and events, attending events with the Councillor, distributing communications such as newsletters, and maintaining social media accounts.

About you:

To excel in this position, you'll need strong interpersonal and communication skills, exceptional time management abilities, a proactive attitude with keen attention to detail, and the capacity to multitask effectively in a dynamic environment. Additionally, you should possess sound knowledge and practical experience with various business software, proven expertise in fostering positive interactions with both team members and the public to deliver outstanding service, as well as strong analytical and problem-solving capabilities.

Be part of shaping the Gold Coast's future

The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.

As a 5-star employer of choice, we care about being the most flexible government organisation in Australia. We have a range of benefits to help you create the right balance:

• 9-day fortnight
• Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations
• Personal and professional development courses
• Hybrid office / work from home options
• Access to 350+ fitness facilities through Fitness Passport / Low cost on-site gym membership
• 4 free confidential counselling sessions a year for you or an immediate family member
• 1 free nutritionist and financial advice session per year

We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community. We're committed to creating a diverse workplace and inclusive culture.

Ready to take on this exciting opportunity? Apply now and join our team!

How to apply

For more information, view the position brief by clicking the paperclip icon in the top right corner of this screen.

Click 'Apply' to submit your online application. Upload your Resume with a Cover Letter (of no more than 2 pages) outlining how your skills, experience and personal attributes would allow you to achieve success in this role.

Documents needs to be less than 2MB in size and PDF format is preferred. If you encounter technical issues when applying, please email recruitment@goldcoast.qld.gov.au

Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.

Please note applications for all of our vacancies close at 10.30pm on the listed closing date.

The City of Gold Coast is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. We are committed to supporting an environment where all employees, regardless of their differences or similarities, feel valued, respected and supported. Aboriginal and Torres Strait Islander persons are encouraged to apply.