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Coordinator Client Services
- Must have experience in Aged Care, Health and/or Social Welfare with relevant qualifications
- Full-time Limited Tenure (12 months) with monthly RDO
- Supportive team, competitive salary and great benefits
About Casey
The City of Casey is the largest and one of the fastest growing municipalities in Victoria. The Council plans and delivers quality services and infrastructure for the more than 356,600 residents who call Casey home.
At Casey we live our values of dreaming big, empowering each other and making our community proud.
About the role
This role sits in the Connected Communities team as part of the Community Life division which strives to develop healthy, active, connected and safe communities through the delivery of community facilities, events, experiences and life cycle services from birth to older age.
In this role you will:
- Be responsible for the care coordination of clients services to ensure that they are person centred and in line with their care plan.
- Undertake client reviews in accordance with wellness and reablement principles, current policies and procedures and relevant legislation and guidelines.
- Lead and manage a team of direct care staff to deliver person-centred, in-home services including home care, personal care and respite care, to older people, people with a disability and their carers.
- Provide strong leadership and support to staff to thrive during change, ensuring staff resources are maximised, and work priorities are aligned to organisational and departmental directions and objectives.
- Reallocate resources, assist in program development, analyse service data and identify continuous improvement to optimise financial resources, service outcomes and consistent work practices.
- Contribute to the strategic service delivery planning and vision which delivers a flexible and innovative model of service for clients and the wider community now and into the future.
- Provide supervision and support for Direct Care Staff.
- Work collaboratively with staff to create a positive, future focussed culture.Manage up and advocate on behalf of the Direct Care Staff regarding issues, concerns, and needs, and work with relevant staff to have these matters dealt with and completed in a timely manner.
About you
- Degree or Diploma or substantial relevant experience in aged care, health, social welfare, community development or other related fields
- Demonstrated experience in holistic assessment process and person-centred care coordination and client reviews in line with the Active Service Model, reablement and wellbeing approach.
- Demonstrated understanding of the needs of an ageing population, vulnerable community members, people with disabilities and their carers
- Knowledge of relevant Commonwealth and State Government policy, frameworks, funding agreements and service standards; and person-centred service provision in line with reablement and wellbeing approaches.
- Demonstrated ability to lead, develop, train and motivate staff with an emphasis on performance, continuous improvement, innovation and collaboration within a changing environment
- Proven experience in maintaining and developing relationships across multidisciplinary teams within the business using high level written and interpersonal consultation, negotiation, and communication skills
- Willingness to undergo pre-employment background checks including: National Criminal History Check, Working with Children Check, Eligibility to Work check
- Covid-19 Vaccination in line with State Government directives for those on the Authorised Worker/Authorised Provider list
Please visit our careers page at www.casey.vic.gov.au/careers/jobs to view a detailed position description.
About our benefits
Our workplace is an inclusive and diverse culture which encourages innovation and supports your work and life balance. There are plenty of opportunities to learn, develop and grow your career within our expanding and diverse organisation.
Our benefits include:
- Competitive salary
- Flexible working options supported
- Study assistance
- Health initiatives
- Access to our support and wellbeing programs
We encourage people with a disability, lived experience of disability, Aboriginal and Torres Strait Islanders and people from culturally diverse backgrounds to apply for this position.
The City of Casey has zero tolerance for child abuse and is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is embedded in the everyday thinking and practice of all employees, contractors and volunteers.
The City of Casey reserves the right not to make any appointments for this position.
Salary: starts at $87,240 (Band 6) per annum plus superannuation
Applications close: 2 November 2021 at 11:55 pm
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