Assisting the Contract Services Team, you will be energetic and motivated to provide a high level of efficient and timely administrative services to both internal and external customers, all in line with Business Service Level Agreements.

Your main duties will include, but not be limited to:
• Provide administrative support as required to internal Programs to deliver on Service Level Agreements. Administrative duties may include (but are not limited to):
o Administration of processes and documentation to support testing, inspections, and licensing.
o Development of templates and proformas.
o Mailing of correspondence, notices and infringements.
o Preparation of standardised reports.
o Provide administrative support to meetings including catering, setup and minute taking.
o Data and information management activity including backup of files and transfer of data onto different forms of media (e.g. CD/DVD/USB).
o Register inward and outward correspondence into the electronic document management system and search/locate documents from within the system.
o Information and records management processes.
o Coverage of admin tasks for short term absence within a business unit.
• Apply Council work practices, policies, procedures and guidelines in meeting customer requests.
• Contribute to an environment of continuous improvement, resolution of customer requests at first contact and channel migration strategy.
• Contribute to achieving team objectives, work effectively as a team member and provide assistance to other team members as necessary to contribute to a multi-skilled environment.

The successful applicant will have the following knowledge and skills:
• Good computer literacy including use of MS Office applications.
• Sound communication (written and verbal), listening and interpersonal skills combined with a demonstrated customer-focused work ethic.
• Ability to use office equipment such as photocopiers, binding machines, document scanners and facsimile.
• Sound organisational skills with ability to prioritise work, work under pressure and meet deadlines.
• Capability to provide clerical support requiring the exercise of sound judgement, initiative, confidentiality and sensitivity in the performance of work including the ability to draft standard correspondence.
• Ability to work in a team environment and maintain a flexible approach to work priorities together with the capacity to work effectively independently.

Salary & Benefits Package:
• Annual salary range from $60,499 - $67,264.
• Up to 18% weekly superannuation contribution (conditions apply)
• Flexible work arrangements
• Choice of 4 or 5 weeks annual leave with 17.5% leave loading
• May be eligible for salary sacrificing options through Salaris
• Lifestyle benefits program including corporate discounts
• Study and assistance programs for career development
• Learning and development opportunities
• Employee Assistance Program
• Active social clubs

For the Position Description and information on how to apply please visit: https://vacancies.mackay.qld.gov.au/ER21_31613/VacancyList.aspx

To apply, you will need to submit a resume and cover letter and brief statement addressing the selection criteria. The position description can be found attached to the vacancy on Council’s website.

Applications Close: 30th January 2020

We are an Equal Employment Opportunity (EEO) employer, where all applicants are treated with fairness and respect and have equal access to all opportunities available. At Mackay Regional Council, diversity is about creating a respectful and inclusive workplace that recognises the unique contributions and perspectives of our employees, working together to deliver extraordinary results.