Senior Stakeholder Engagement Advisor

Senior Stakeholder Engagement Advisor

About your new role

This role combines knowledge and expertise in communications, stakeholder engagement, community engagement and public participation with continuous improvement skills or other transferrable skills. The role is focussed on establishment of the External Stakeholder Engagement Business Unit as a centre of excellence for engagement within the City of Gold Coast (City). 

No two days in this role will be the same. With an initial focus on establishing a centre of excellence across all engagement disciplines the candidate will work with the External Stakeholder Engagement Business leadership team to refine the internal service model, develop tools, frameworks and practices that support the effective and efficient delivery of engagement within the City.

The ideal candidate will have the ability to pivot based on the priority of the day and apply their technical and transferrable skills to deliver on specific engagement priorities, including but not limited to behaviour change program design, complex and signature project engagement planning and execution, and delivery of community engagement programs across the whole of the City. 

For more information about this role including the responsibilities, please view the attached position brief.

We're looking for people who have:

• Experience or the ability to quickly develop skills to provide strategic advice, support, and project liaison for key external stakeholders.
• Strong understanding of stakeholder and community engagement principles and processes. 
• Proven experience in the development of business improvement initiatives and the development of frameworks, tools and practices that enhance stakeholder and community engagement and other customer disciplines.
• Proven experience in understanding and responding to the needs of diverse internal stakeholders including senior executive leaders.
• Experience in reviewing and developing stakeholder and community engagement strategies and communication management plans across multiple disciplines.
• The ability to effectively communicate and implement change to processes, procedures and practices across multiple disciplines.
• The ability to use data and insights to prioritise improvements to processes, procedures and practices as it relates to External Stakeholder Engagement.
• Self-motivated and demonstrated initiative and the ability to foster enthusiasm among your colleagues.

Be part of shaping the Gold Coast's future

The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.

As a 5-star employer of choice, we care about being the most flexible government organisation in Australia. We have a range of benefits to help you create the right balance:

• 9-day fortnight
• Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations
• Personal and professional development courses
• Access to 350+ fitness facilities through Fitness Passport
• 4 free confidential counselling sessions a year for you or an immediate family member

We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community. We're committed to creating a diverse workplace and inclusive culture.

If you're ready to make an impact and thrive in a dynamic environment, we want to hear from you! 

Click 'Apply' to submit your online application. Upload your Resume with a Cover Letter (of no more than 2 pages) outlining how your skills, experience and personal attributes would allow you to achieve success in this role.

Documents needs to be less than 2MB in size and PDF format is preferred. If you encounter technical issues when applying, please email recruitment@goldcoast.qld.gov.au

Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.

Please note applications for all of our vacancies close at 10.30pm on the listed closing date.

The City of Gold Coast is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. We are committed to supporting an environment where all employees, regardless of their differences or similarities, feel valued, respected and supported. Aboriginal and Torres Strait Islander persons are encouraged to apply.