Based in Dalby, you will be part of a Customer Contact team responsible for assisting customers face to face or over the telephone with their enquiries, receiving payments and providing general information and advice.
Reporting to the Customer Contact Supervisor, you will:
provide excellent customer service to internal and external clients;
have demonstrated ability to maintain financial records and proven experience with point of sale systems, cash handling and reconciliation processes; and
be able to work independently and multi-task while maintaining attention to detail.
About you
The successful applicant will:
have highly developed interpersonal skills including proven written and verbal communication skills;
possess good time management skills and the ability to complete allocated tasks while working within a team; and
demonstrate problem solving and dispute resolution capabilities.
What we offer:
Access to Corporate Health Plan
Health & Wellbeing program
Job security in a local government position
Living in the Western Downs - please copy and paste the below URL into a browser: https://www.wdrc.qld.gov.au/living-here/our-communities/living-in-the-western-downs/
If you enjoy working with people and have a passion for providing excellent customer service to support our community, this role is for you. TOGETHER WE MAKE A REAL DIFFERENCE.
Application via Seek 'Apply Now.'
Applications close at 5.00pm AEST on Thursday 19 November 2020.
Additional Information
Applicants for this position agree to WDRC conducting an independent employment check with your current (or most recent) employer prior to your formal appointment to the advertised position.
Western Downs Regional Council reserves the right to close or withdraw vacancies before the advertised closing date without prior notice.
