Centre Services Officer (Casual) (Chinchilla)

About the Opportunity

Council is looking for a Centre Services Officer to deliver exceptional customer service at our Chinchilla Library. Duties include: answering customer queries, providing up-to-date information about the region and its facilities; and assisting customers with access to Council's online and digital programs.  

This role is casual.

Reporting to the Library Delivery Supervisor, you will:

• communicate effectively with a wide range of people;
• provide digital and technology assistance to customers and adapt to the use of new technology as required;
• provide a quality library service, including reader advisory, circulation & support for digital literacy; and
• provide up to date information about the region to locals and tourists.

About yourself

The successful applicant will:

• be flexible, adaptable and open to changing work environments;
• possess strong time management skills and the ability to complete allocated tasks while working within a team;
• have a Working with Children Blue Card or be able to obtain one;
• have a demonstrated high level of customer service skills; and
• have a high attention to detail and strong communication skills.

The benefits working for WDRC:

Flexible working hours

Generous uniform allowance

Access to Corporate Health Plan

Take care of yourself and join a health plan to improve life.

Health & Wellbeing program and Mental Health Support

Change your lifestyle and live better with healthy ideas. Be your best possible self with provided support and information.

Access to free Employee Assistance Program & confidential counselling

Reach out to someone confidentially if you are experiencing any concerns or problems.

Allowances Available (if applicable)

Allowances such as Locality Allowance may be applicable to your position.

Job security in a local government position

Feel secure working for an organisation who believes in strong foundations of respect, balance, communication, teamwork, accountability and leadership. 

Living & Working in the Western Downs:

Experience Western Downs

If you enjoy working with people and have a passion for providing excellent customer service to support our community, this role is for you. TOGETHER WE MAKE A REAL DIFFERENCE.

Applications close at 5:00pm AEST on Thursday 30 May 2023.

Additional Information

The recruitment process may include candidates completing a pre-employment health declaration and you may be required to undergo a pre-employment medical including drug and alcohol testing.

Western Downs Regional Council reserves the right to close or withdraw vacancies before the advertised closing date without prior notice.