Trainee - Customer Service Officer

Customer Service Trainee
Be passionate. Be progressive. Hawkesbury City Council.
• Certificate III in Business Administration
• Work within the Local Community, close to home
• 12 Month Traineeship

We currently have a vacancy in the Customer Service Branch for a Customer Service Trainee. This is a great opportunity to develop a broad range of skills in administration and customer service related fields, while completing an accredited Cert III in Business Administration qualification, which will help to kick start your career for future success.

The Role:

Duties will include assist with customer requests, enquiries or complaints by ensuring that customers are given accurate, timely and consistent information and by ensuring requests are effectively followed through and resolved in accordance with adopted procedures.

You must have:

Good telephone manner with ability to listen to customers and clearly document their requirements
Computer/data entry skills and experience
Understanding of Microsoft Windows including Microsoft Office

The Rewards:

An attractive salary will be negotiated with the successful applicant commensurate with qualification, skills and experience.

To Apply:

For further position details, including the selection criteria and how to apply, visit our website or if you do not have access to our website call the Human Resources Coordinator at 02 4560 4444.

Applications close 5pm Sunday, 13 October 2019

Applicants who do not address the selection criteria may not be considered for this position.
Please note that the canvassing of Councillors in relation to these matters will automatically disqualify the applicant from this process.