Team Leader Business Systems Support

Team Leader Business Systems Support

• Permanent, Full time
• Annualised band 7 salary package range $115,709 to $128,132 per annum (inclusive of 10% statutory superannuation)
• Balance your lifestyle and career in beautiful Ballarat
• An exciting opportunity to join our Information and Communication Technology team

Why join City of Ballarat

It is an exciting time to be part of the City of Ballarat as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for our community. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.

Our new Business Systems Support Team Leader will manage the implementation, governance, and support of business applications platforms at City of Ballarat by leading and overseeing the Business Systems Support Team.

This role will be responsible for effectively analysing, planning, organising, and leading the team in support of Business Systems application platforms, while managing risk, workload, scope, capacity, schedule, and budgets.

This position will work closely with a wide range of internal and external stakeholders in the operation and support of Business application platforms to ensure that business needs are met, and continuous improvement is achieved. This may include, but is not limited to, third-party vendors, project sponsors, end-users, business and technical partners, and senior management.

Your key duties will include:

• Manage, control, direct and allocate the activities of staff and contractors within the Team based on production priorities.
• Focus on customer benefit by ensuring all business initiative activities align with budget and strategic direction of the Team.
• Proactively manage your team to ensure effective succession planning, rostering, and recruitment.
• Identify opportunities for application optimisation, redesign, or process improvement, with particular focus on collaboration systems and internal tools.
• Provide application administrative support across applications as needed.
• Ensure the effective organisation and review of task delegation to the team.

Key experience/skills;

• 3+ years of experience in an Applications Manager or similar role.
• 5+ years of Vendor management.
• Experience in implementation, adoption, and customisation of platform technologies such as ERP.
• Extensive hands-on experience with application implementations, enhancements, shared services, and integrations.
• Experience in roadmap and business case development.
• Strong communication skills, with the ability to clearly explain system changes and functionality to employees business-wide.
• Excellent verbal and written communication skills

To apply

Click on the apply button and upload your cover letter, current resume before the closing date, midday on Monday 6 June 2022.

The successful applicant will be required to provide evidence of COVID-19 digital certificate or medical exemption and undergo a pre-employment medical and police check.

Contact

For any additional questions, please contact Len Gemelli, Interim Executive Manager Information and Communication Technology on 0417 362 907.

The City of Ballarat is an Equal Opportunity employer committed to providing a safe and inclusive working environment that embraces and values child safety, diversity and flexibility.?We welcome applications from all walks of life and celebrate the diversity and richness this brings to our workplace. We welcome and encourage applications from people living with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as lesbian, gay, bisexual, transgender, intersex or queer.We support flexible and accessible working arrangements for all and are committed to ensuring that all jobs in our workforce can be performed flexibly. If you're short listed for a role and are looking for flexibility, we encourage you to start the flexible working conversation with the hiring manager to find out what options may be possible for the role you're applying for.