Workers Compensation Claims Management

Workers Compensation Claims Management

• Permanent full time opportunity
• Flexible work practises
• Self-Insured environment

Are you a passionate Workers Compensation Claims professional and currently seeking an opportunity with a self-insurer where you can be rewarded for your customer service?

Canterbury-Bankstown Council is searching for an experienced highly technical workers compensation claims officer to join our Workers Compensation team. Working in a self-insured environment, you will be able to apply your Workers Compensation claims management knowledge directly in the workplace in accordance with SIRA guidelines. This is a unique and rewarding opportunity to work with a self-insurer where you can apply your passion for customer service and manage the end to end claims experience for your customers.  

The role will also see you maintaining the Workers Compensation database (SolvInjury) and providing the highest level of customer service to injured workers.

This opportunity will be offered on a permanent full-time basis. The salary range for this opportunity commences at $82,358 (Grade G, Step1) + 10% super.

Some of your duties will include:

• Undertake claims management functions including assessments of liability, claims review, wage calculations and injury management activities.
• Prepare and maintain workers compensation documents.
• Develop, maintain and implement Injury Management Plans.
• Maintain workers compensation records including all file notes of conversations and calculations in relation to claims.
• Maintain workers compensation related databases and systems.
• Ensure the evaluation and payment of Workers Compensations invoices.
• Prepare, interpret and report on Workers Compensation statistical information.
• Identify gaps between claims management practices and SIRA requirements and make necessary improvements to system documentation and implement where necessary.
• Provide timely and accurate workers compensation and injury management advice and guidance, including the interpretation of relevant legislation to managers and staff throughout the organisation.
• Assist and support supervisors and managers to understand and adhere to injury management plans.

*For a complete list of duties, please refer to the position description

The successful applicant will possess:

• Qualifications in workers compensation claims management and or injury management functions
• Previous claims management experience for a self-insurer or scheme agent.
• High level computer literacy
• High level written and verbal communication skills.
• The ability to interpret and apply legislation to meet business requirements

What’s in it for you?

• Located in Bankstown
• Flexible work practices (opportunity to earn additional time off) 
• Access to health and wellbeing programs
• Career progression
• Work for an award-winning organisation that will truly value your input
• Blended work arrangements 

Click on the link below to access salary information for all steps within the designated Grade.

https://www.cbcity.nsw.gov.au/council/about-us/careers/working-with-us 

How to apply:

Applications must be submitted online by clicking the 'Apply' button below and creating a login using your email address.

When submitting your application, make sure to address the Essential Criteria mentioned in the below Position Description in your covering letter.

Council is committed to ensuring the health, safety and wellbeing of all team members and other workers. Our COVIDSafe Workplace Policy requires all team members to be fully vaccinated with an approved COVID-19 vaccine before commencing employment with Canterbury Bankstown Council. Medical exemptions are only available if you are unable to be vaccinated due to medical contraindications. Applications for a medical exemption will be managed in accordance with Council’s COVIDSafe Workplace Policy.

You would be required to undertake a Criminal History Check in line with the requirements of this position. 

Canterbury Bankstown Council prides itself on being a workplace that actively seeks to include, welcome and value unique contributions of all people. We encourage people with a disability or culturally diverse backgrounds to apply.

Applications close at 11.59pm, Monday 31st January 2022. 

For more information about this opportunity, please contact Sahar Makki (Work Health and Safety Project Lead) on 9707 9057 or Sahar.Makki@cbcity.nsw.gov.au