Business Performance Officer

Business Performance Officer

• Permanent Full Time
• Starting salary: $85,767.57 per annum
• Generous superannuation contributions of up to 15.25%

The City of Busselton, located in the picturesque south west coastal region of WA, offers an enviable lifestyle and the opportunity to be part of one of the most progressive and ambitious Local Governments in the state.   We pride ourselves on providing positive outcomes for our community, and offering a supportive environment for our employees.

Are you interested in joining a progressive organisation committed to delivering service excellence?  

The Business Performance Officer will work with the business to drive organisational performance through service planning and the development of performance and reporting frameworks.  The ideal candidate will have a continuous improvement focus and strong business acumen.

Key responsibilities include:

• Development of the City of Busselton’s service catalogue and coordination of service planning processes;
• Development of strategic and corporate reporting frameworks which are consistent, relevant and user friendly; 
• Support continuous improvement of business / service performance, ensuring a customer centric approach;
• Undertake and / or support the development and implementation of strategic and corporate business plans.

To be considered for this role you must address, in no more than three pages, the following essential selection criteria:

• Demonstrated experience working in a business analysis / improvement capacity within an organisation; 
• Contemporary understanding of service catalogues and service management concepts; 
• Knowledge of performance management and reporting systems;
• Demonstrated experience in engaging, influencing and effectively working with a variety of stakeholders;
• Demonstrated analytical / problem-solving skills.

Tertiary or equivalent qualifications in a related field will be highly regarded.

Applicants must also hold a current C class driver’s licence and be able to provide a National Police Clearance no more than six months old.

Apply: Please visit www.busselton.wa.gov.au. Please ensure you upload a current resume and a covering letter introducing yourself and outlining how you meet the above listed selection criteria.

Enquiries: Sarah Pierson, Manager Governance and Corporate Service on 9781 0373 or Human Resources on 9781 1727.

Closing date: 4.30pm, Sunday 06 February 2022.