Customer and Communications Manager

Customer and Communications Manager

We are seeking a dynamic professional to lead and manage corporate communications and customer service. A focus for this role is delivering high-quality customer experience, strengthening brand recognition and influencing behaviour change.

About Rous County Council

Rous County Council is situated in Lismore, the heart of the Northern Rivers with an operational footprint covering 3,000km2. As a county council, we are responsible for providing three specific functions; bulk water supply, weed biosecurity and flood mitigation.

Our value proposition to you:

• A progressive and innovative organisation which supports work/life balance
• Supportive environment for career development
• Ongoing learning and training
• Employee assistance support
• Flexible working arrangements
• 70 hour 9-day fortnight
• Remuneration from $98,238 - $114,920 (plus statutory superannuation)

Your value proposition to us:

• Working collaboratively and inclusively is your style
• Taking a lead in business improvement is innate in your character
• You will be known for your excellent interpersonal and communication skills
• You will drive customer service and communication services

Your average workday will be kept busy by: 

• Leading and manage corporate communications functions including campaigns, media releases and briefings
• Work in partnership with relevant stakeholders to achieve a high level of awareness across agreed target audiences
• Create and lead a multi-disciplined, collaborative team

Are you ready to catapult your career?

Visit our Careers page www.rous.nsw.gov.au/careers to view the position description and apply. To be considered for the position, it is mandatory that you submit your resume and answer the selection criteria.  A satisfactory health assessment, including drug screening and a national police history check is a pre-requisite to an offer of employment. Helpful resources to assist in answering selection criteria can be found on the Careers page.

Applications close 11:59pm Sunday 7 November 2021

Rous County Council is committed to the principles of equal employment opportunity and diversity across our workforce. Aboriginal and Torres Strait Islander people are encouraged to apply.