Kiosk / Service Assistant

Kiosk / Service Assistant

Blacktown is a vibrant city located in the very heart of Greater Sydney, half-way between Sydney City and the Blue Mountains. It is a city of ambition and excitement. With a total of 54 residential suburbs, and population of 403,000 coming from more than 180 different birthplaces, Blacktown City is one of the most diverse communities in Australia.

Working in Blacktown City provides a wealth of professional opportunities. Blacktown City Council is the largest council in New South Wales, 4th largest in Australia and a leader in the development of the western Sydney region. With almost unmatched growth expected over the next 25 years, we are on an exciting journey of transformation to prepare for a population of more than 644,000. There has never been a more exciting time to join one of Sydney’s most dynamic and high-performing councils as we continue to deliver outstanding levels of service for our proud and diverse community and prepare our great city for the future.

Blacktown City Council strives to be an inclusive workplace for all people. We welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTIQ+ community, veterans and people with disabilities.

About the opportunity

Key Venues consists of 11 of Council’s premier sport and leisure facilities. We deliver first class activity and program choice, we promote Blacktown City as the leader in sport, recreation and leisure and we give every visitor and customer a safe and memorable experience. Our values are team work, customer focus, innovation and commitment to safety.

We are looking for motivated and experienced individuals to join the Key Venues teams as Casual Kiosk/Service Assistant Assistants for our Aquatic and Leisure Centres at:

• Blacktown Aquatic Centre
• Charlie Lowles Leisure Centre Emerton
• Mount Druitt Swimming Centre (Seasonal)
• Riverstone Swimming Centre (Seasonal).

Position purpose

As a Kiosk/Service Assistant you will display a positive attitude and the ability to communicate information about our facilities, services and programs to our customers. You will need to present and maintain a clean, enjoyable and safe working environment. Previous experience in customer service, cash handling and/or retail food industry would be beneficial.

The role includes:

• Opportunity to work in both areas of Kiosk and Reception
• Providing exceptional service within the aquatic and leisure environment
• Variable hours pending centre operational requirements and availability.

If you have a can-do personality and passion to deliver exceptional customer service then this is the role for you!

Qualifications and experience

Essential:

• Excellent oral communication
• Excellent customer service
• Experience handling monies
• Current Working With Children Check.

Desirable:

• Current driver’s licence
• Computer knowledge/experience
• Current CPR Certificate
• Current First Aid Certificate
• Oxygen Equipment Certificate
• Food Handling Certificate
• Ability to work within a team environment
• Availability to work flexible working hours.

Remuneration and benefits

The salary and conditions of employment are in accordance with Blacktown City Council’s Enterprise Agreement.

• A competitive salary range of $25.5605 (Grade 2) per hour plus 25% casual loading will be offered based on skills, qualifications and experience
• Trainee rates apply for applicants under 19 years of age
• Employee benefits such as leave entitlements (where applicable), 10.00% employer superannuation contribution payable to the Local Government Superannuation Scheme, Fitness Passport and gym membership discounts, and social clubs.

This position has been identified as child related work, in accordance with the Child Protection (Working with Children) Regulation 2013. Therefore, your application must include a Working with Children Check (WWCC) number. For further information, go to www.newcheck.kids.nsw.gov.au.

Our commitment to safety

Blacktown City Council is committed to safety. We have introduced alcohol and other drug testing at the pre-employment phase, and via a series of random and cause testing.

We are a child safe organisation that supports and promotes the safety, wellbeing and empowerment of children.

Position description 

Click here to view or download the position description.

  APPLY NOW USING OUR FAST, EASY TO USE ONLINE APPLICATION PROCESS: 

1. Have your resume and any other relevant documentation ready to attach. 
2. Have a personal email address ready to use and complete your application without 'logging-out' of the system.
3. Review the questions and decide on your responses before commencing your application.
   
   Best of luck.

Closing Date:           Friday  22 October 2021, 11.30 pm

Contact Officer:       Steven Tripney on 8822 6026

INTERNAL REF:       Casual