Administration Officer

Administration Officer

About the position:

The Administration Officer role provides a high standard of administrative support to the Infrastructure Services department and assists in providing high quality customer service through verbal and written communication to both internal and external customers. The role ensures a professional work environment and strives to continuously improve team work, processes and effectiveness in the work area and across the organisation.

Key accountabilities:

• Provide comprehensive administrative support for Infrastructure Services including handling general enquiries, answering and directing calls as required, generating correspondence and taking meeting minutes.
• Act as the main point of contact for all work request related phone calls in the Infrastructure Services department.
• Enter complaints / enquiries received into the Customer Service Database (CSDB), provide acknowledgement to customer, ensuring that finalisation is achieved and produce statistical information when required.
• Maintain timely distribution of correspondence, accurate editing and proof reading of various documents ensuring all recording processes are adhered to.
• Provide assistance to the Department of Infrastructure Services for all written correspondence including mail merges, resident notifications and any other correspondence that may be required.

For further information view the position description: Administration Officer

To gain a better understanding of the role, please call Nicky Prow, Human Resources Advisor on 08 9956 6965.

Position requirements:

The successful applicant will hold a Cert III in Business Administration, or lesser qualification with equivalent experience in a corporate administrative role. Previous experience within a government or construction/maintenance industry setting would be advantageous.

Completion of a pre-employment medical including alcohol and other substances testing is required of all positions at the City.

Remuneration and benefits:

A salary starting from $64,749 per annum or $32.76 per hour will be offered dependent on knowledge, skills, experience and qualifications.

Some of the additional benefits of working for the City include:

• Up to 19% Superannuation 
• 22 Annual Leave days per annum
• Health & Wellbeing Program
• Flexible working arrangements
• Career opportunities
• Study Assistance
• Centrally located
• Free parking

Interested in applying?

To be considered for this vacancy, you must include the following documents in your application:

1. A completed Application Form (to enable the E-Form, save the document to your computer desktop)
2. A current resume
3. A document addressing each of the selection criteria outlined in the roles position description (please refer to the Candidate Information Pack for further details)

Applications should be emailed to the Chief Executive Officer at council@cgg.wa.gov.au or sent to: City of Greater Geraldton, PO Box 101, Geraldton WA 6531 by 4pm, Monday 27 September 2021.