Corporate Business Systems Helpdesk Officer

Be passionate. Be progressive. Hawkesbury City Council.

• Salary negotiable from $68,000 pa + 9.5% Super
• 9 Day Fortnight
• Temporary position until May 2022

Are you looking for an opportunity to advance your career as a Systems Helpdesk professional in a position that will allow you to grow your experience in one of Sydney’s largest and picturesque local government areas?

If you are open to fresh ideas, committed to progressing new initiatives and driven to provide the very best service to our community we want to hear from you!

The Role

In this role you will be the first line of contact for users by providing Helpdesk support.  Your typical duties will include; call response, business application support, hardware faults, customer support of programs on PC’s and LAN and administration support to the IT team. You will display a high level of customer service assisting employees with all IT related enquiries.

You must have:

• Tertiary qualifications in Information Technology, IT Certification or working towards completing, or relevant industry experience
• Demonstrated ability to provide desktop and application support
• Excellent customer service and communication skills
• C Class Licence

The Rewards:

An attractive salary will be negotiated with the successful applicant commensurate with qualification, skills and experience.

To Apply:

For further position details, including the selection criteria and how to apply, visit our website www.hawkesbury.nsw.gov.au or if you do not have access to our website call Council's People Experience Lead on 02 4560 4444.

Applications close 5pm Sunday, 8 August 2021

Applications who do not address the selection criteria may not be considered for this position.

Please note that the canvassing of Councillors in relation to these matters will automatically disqualify the applicant from this process.