ICT Manager

ICT Manager

• Are you an experienced Information and Communications Technology leader looking for an opportunity to take true ownership of their department?
• Ensure the effective and efficient delivery of ICT, Security, and Registry services to a passionate local council.
• Enjoy an attractive remuneration circa $109, 253 – $116, 618, plus a range of benefits such as relocation allowance and district allowance. 

Alice Springs Town Council and the Alice Springs Area

Alice Springs Town Council is a passionate and vibrant local council with over 200 staff servicing the Alice Springs area. They are an integral part of the local community and take pride in maintaining that community-minded approach throughout all of their work, with a friendly and welcoming team who are all dedicated to the goals of the organisation. 

Known as "the capital of the outback", Alice Springs is famous for beautiful desert landscapes, opportunities for adventure and a strong Aboriginal culture.

Alice Springs is surrounded by breathtaking natural wonder and offers plenty of adventure, history and Outback majesty. It is a city perhaps surprisingly full of arts, events and culture despite its remoteness. It is the beating heart of Australia's Red Centre and one of the largest towns in the Northern Territory.

About the Opportunity

Alice Springs Town Council is now seeking an Information & Communication Technology (ICT) Manager to join their team on a full-time basis. 

Reporting to the Director of Corporate Services, this position will provide leadership and direction to a diverse team of ICT, Security and Registry professionals. 

As ICT Manager you will ensure the efficient and effective delivery of these services to Council to meet their business and strategic plan objectives. You will also have the unique opportunity to take ownership of your department and build the journey of the transformation of the council's technical infrastructure. 

Core duties:

• Providing leadership, mentoring, and direction to the ICT, Security and Registry teams, ensuring their responsiveness to changing customer needs and the provision of high-quality services is in accordance with ICT management and service delivery frameworks;
• Through the delivery of service planning processes, ensuring that department and team goals and objectives are set, and are in line with organisational performance and strategic objectives;
• Monitoring feedback and contributing to the continuous improvement and innovative development of Council’s business systems. Engaging with stakeholders, applying sound Change Management practices in the delivery of positive outcomes;
• Managing the provision of operational advice, support and training to users of Council's ICT applications, Records Management and other systems, including development of on-boarding and off-boarding processes and training programs;
• Ensuring that all employees within the department are correctly licenced or certified, supported, trained and equipped to perform their duties competently and safely; and
• Ensuring that Records Management, storage, security and the accessibility of Council’s digital information is in compliance with retention/disposal authorities and schedules defined in the relevant legislative, regulatory and policy.

You will also be responsible for managing budgets and grants within financial delegation limits. 

To view the full position description, please click here. 

About You

To succeed in this role, you will need considerable practical experience managing an ICT team. A tertiary qualification in business, frontline management, information technology, or a closely related discipline will also be advantageous, as well as will a relevant professional or ICT industry (vendor) certification.

Demonstrable leadership experience is essential, as is a current NT C class driver's licence. Previous experience working with a local council, though not essential, will also help you thrive in your new role. 

In addition to the above, a few of the key attributes we are looking for are:

• Well-developed interpersonal skills, supportive and experienced in mentoring and building staff capacity (staff range from Service Desk to Senior ICT Officers, Records Management and security monitoring/CCV across the municipality).
• A good understanding and experience with legacy systems, but innovative and forward-thinking.
• Able to establish and work within a framework/budget and manage expectations – up and down.
• Demonstrated successful strategic thinker and great communicator - able to develop and present plans in language everyone can understand but can ensure criticality is not lost in the message. Needs to be well-grounded in principle and practices related to business continuity – from the daily backups (and ensuring backups are regularly tested) and disaster recovery.

About the Benefits

Your dedication will be rewarded with an attractive remuneration package circa $109,253 – to $116,618 (commensurate with qualifications and experience) plus super and a range of benefits to significantly increase the value of your overall remuneration package, including:

• District Allowance, $2611 p/a with dependents. $1498 p/a without dependents
• Relocation Allowance (with a ROSO – return of service obligation) up to $7500
• Temp. Accommodation Allowance (with ROSO) up to $600/week for up to 6 weeks
• 5 weeks annual leave
• 20 days personal leave
• Paid Domestic and Family Violence leave
• Cultural/ceremonial leave
• Training and development opportunities
• Flexible working arrangements
• 12% superannuation* 
• Relocation assistance for eligible positions

(*Conditions apply - employee must also make contributions of at least 2.5%)

Additional benefits and discounts available to our staff include:

• In-house health and wellbeing program
• Employee Assistance Program
• Alice Springs Aquatic and Leisure Centre admission and membership

Council is an equal opportunity employer. Council has ratified its Reconciliation Action Plan and is committed to stronger and healthier relationships between non-indigenous and Aboriginal and Torres Strait Islander peoples. Indigenous people are encouraged to apply for positions at Council. 

If you are ready for your next chal­lenge and are keen to join a dynam­ic team in a great work­ing envi­ron­ment — Apply NOW