Things We’ll Trust You With:

• Management of a high volume customer service team.
• Being an ambassador for the Leisure Centres, our Programs and Services.
• Mentoring and coaching staff members – promoting their development and ensuring training needs are met.
• Creating a safe and welcoming environment for staff and clientele.

Things You’ll Do:

• Leading the customer service team to ensure efficient and effective operation of Front Reception, Memberships, Kiosk and Swim Shop.
• Supervise and train customer service staff in their respective roles and responsibilities.
• Prepare and manage staff rostering and develop, implement and evaluate administrative procedures for all Leisure Centres ensuring the efficient operation of administrative functions.
• Supervise and manage financial transaction reconciliations ensuring accurate records are maintained.

 Things You’ll Be Proud Of:

• Working for an organisation that has its heart in the community and a belief in its people.
• Fostering the growth, engagement and development of your team.
• Driving and upholding the Leisure Centers’ positive brand reputation, high quality services and programs.

 The Fine Print:

• Apply by submitting your resume and a cover letter outlining why we are a great fit!
• Get your application in by 10pm: Thursday 8 July 2021
• Package: $67,914 gross p.a. (paid pro rata) plus superannuation.
• Hours of work: 1 x Permanent full time opportunity (38 hours per week, Sunday to Thursday) and 1 x Temporary part time opportunity, up to 6 months (22.5 hours per week, Thursday to Saturday) to work across our three centres.
• To benefit your wellbeing you will have access to fitness passport, corporate membership to our leisure centres, employee assistance program, annual flu shots, health and wellbeing programme and novated lease option.

Keen To Learn More?

• Click on the link to check out the Position Description
• Reach out to Beth Tahiri – Team Leader Support Services, ETahiri@ssc.nsw.gov.au for any job specific queries
• Lauren Dowling, Talent Acquisition Business Partner at LDowling@ssc.nsw.gov.au can assist you with any recruitment related queries.