Overlooking the Indian Ocean, Geraldton is a thriving regional city at the heart of Australia's Coral Coast. With a growing population of over 41,000 people it offers a wide range of services and activities. Geraldton is recognised as one of WA's key growth areas and the opportunities in this regional city are plentiful. You can be part of working with us to deliver the best for our community and this region.

The City of Greater Geraldton actively welcomes, includes and values the unique contributions of all people in its workplace. The City welcomes applications from all age groups, people with a disability, and those from diverse ethnic and cultural backgrounds. We are proud to be an equal opportunity employer with strong commitment to fitness for work and safety in the workplace.

About the position:

This position is responsible for handling the day to day operations of the information communication and technology environment, hardware, software applications, and mobile devices. This position supports the Service Desk function while creating and disseminating knowledge across the organisation.

This full time position is offered as a 12 month fixed term contract until April 2022.

Key accountabilities:

• Respond to enquiries from staff, service providers and vendors to provide technical assistance and support, ensuring ownership of incidents and requests through to satisfactory resolutions
• Maintain and support various types of hardware and software, ensuring high levels of availability and security
• Create knowledgebase articles and training material and deliver short inductions and training sessions.

For further information view the position description: ICT Support Officer (Ref:813)

To gain a better understanding of the role, please call Janice Owens, Coordinator ICT & IM Services on 08 9956 6946.

Position requirements:

The successful applicant will ideally have a Diploma in Information Technology or experience with  a relevant certificate level qualification. Additionally, the position requires previous experience administering Microsoft Server and Desktop operating systems.

Completion of a pre-employment medical including alcohol and other substances testing is required of all positions at the City.

Remuneration and benefits:

A salary starting from $69,117 per annum or $34.97 per hour will be offered dependent on knowledge, skills, experience and qualifications.

Some of the additional benefits of working for the City include:

• Up to 18.5% Superannuation 
• 22 Annual Leave days per annum
• Health & Wellbeing Program
• Flexible working arrangements
• Career opportunities
• Study Assistance
• Centrally located
• Free parking

Interested in applying?

To be considered for this vacancy, you must include the following documents in your application:

1. A completed Application Form (to enable the E-Form, save the document to your computer desktop)
2. A current resume
3. A document addressing each of the selection criteria outlined in the roles position description (please refer to the Candidate Information Pack for further details)

Applications should be emailed to the Chief Executive Officer at council@cgg.wa.gov.au or sent to: City of Greater Geraldton, PO Box 101, Geraldton WA 6531 by 4pm, Wednesday 21 April 2021.

Ross McKim
CHIEF EXECUTIVE OFFICER