Administration and Quality Officer

• Permanent Full-Time (35 hours per week)
• From $60,548 per annum (plus super)
• Monthly Rostered Day Off (RDO)

Do you want to be part of something challenging and rewarding? Are you passionate about our community? If so, joining the Glen Innes Severn Council might be the right career move for you.

Working for Council means you'll be joining a dedicated team where your individual effort is part of something much bigger – delivering great things for our community.

The Council covers an area of 5,487km2, and is located in the beautiful New England area of NSW.  This area encompasses the town of Glen Innes and villages of Deepwater, Emmaville, Glencoe, Wellingrove and Red Range. We're proud of the contribution our community makes to this vibrant, dynamic and attractive area in which to live and work.

Glen Innes offers an attractive lifestyle including a well serviced and friendly rural community, laid back living, short commuting times, affordable housing, easy access to NSW north coast beaches and larger regional centres, and terrific recreational and sporting facilities.  

A GREAT PLACE TO WORK

As part of our team you will have the opportunity to make a real difference to our community, working with a diverse range of passionate, supportive and engaging people within a collaborative environment. You will also be part of a workplace that offers competitive employee benefits and opportunities and encourages professional development including:

• Salary packaging (including novated motor vehicle leasing and remote area housing benefits) for all permanent staff
• Long service leave after 5 years
• Corporate wellbeing programs
• PPE supplied
• Training and development programs
• Education assistance

THE POSITION

Working in Council’s Life Choices Support Services, this position performs a key role by assisting consumers and providing general administration support and quality assurance to Life Choices – Support Services.

Reporting to the Manager of Community Services, you will:

• Assist the Manager of Community Services and Coordinators of Life Choices – Support Services Teams with the implementation of Council’s Operational Plan and Budget as well as other objectives relevant to requirements.
• Ensure that all hazardous conditions, injuries and near misses are recorded, investigated and appropriately actioned.
• Promote risk management strategies to improve consumer/participant service delivery and integrate risk assessment and management into business planning.
• Coordinate and support on-site audits conducted by external providers and document internal audits and other quality assurance activities.
• Implement a planned and organised approach to document management systems that includes reviewing existing system requirements and processes.
• Analyse, monitor and review data related to procedures, standards, systems and business operations to identify areas for continuous improvement in the quality system.

Please note: A full list of accountabilities is located within the attached Information Package 

WHO WE ARE LOOKING FOR

Specifically, you will have:

Essential

• Demonstrated experience and ability in the provision of business administration services and quality management
• Demonstrated commitment to quality, continuous improvement and risk management
• Excellent interpersonal skills and effective oral and written communication skills
• Demonstrated attention to detail, to accurately calculate and balance cash transactions
• Sound computer skills, particularly word processing, internet and spreadsheet skills
• Proven ability to deal appropriately with sensitive and / or confidential information
• An understanding of how to communicate with a diverse group of customers which may include people who have a sensory deficit, people who are have a disability and people who have dementia

Desirable

• Class C (Car) Drivers Licence
• Current First Aid Certificate
• Current NSW Working with Children Check (WWCC)
• Qualification and/or experience performing audits
• Experience supervising and leading staff

HOW TO APPLY

• Applications close: 5:00pm on Monday 1 February 2021
• Carefully read the Information Package to familiarise yourself with the role and application process
• Position specific enquiries may be directed to Tony Williams, Manager of Community Services on (02) 6730 2504 or email awilliams@gisc.nsw.gov.au
• Enquiries relating to the application process may be directed to Helen Stapleton on (02) 6730 2303 or email jobs@gisc.nsw.gov.au
• Please note that as part of Glen Innes Severn Council's recruitment process, prior to an offer of employment being made, recommended candidates will be required to undertake referee checks, police checks and a functional assessment with Council’s physiotherapist. 
• All candidates will be notified of the outcome via the email address you supply as part of your application.
   

Council is an EEO employer. Women, Aboriginal people and Torres Strait Islanders, people with a disability, and members of racial, ethnic, and ethno-religious minority groups are encouraged to apply. 

Craig Bennett - General Manager

Promoting a safe and healthy workplace 

Information Package