Application Support Analyst
Vacancy has expired
Sutherland, New South Wales (NSW) Sutherland Shire Council
Job Ref: | SSC135 |
Employer: | Sutherland Shire Council |
Job Type: | Permanent Full Time |
City: | Sutherland |
Salary and Benefits: | $80,900 to $85,800 gross p.a. + super |
Post Date: | 30/11/2020 00:00 |
Application Support AnalystThings We’ll Trust You With:
Things You’ll Do: Reporting to the Team Leader Service Management, you will be required to deliver greater service improvement for our customer's through expert technical ability and provide an amazing customer experience with your clear and concise communication skills. You will conduct investigations into incidents using your excellent Level 1 and 2 Root Cause Analysis skills. Being proactive with an appetite for taking the inititative to solve complex issues, as well as providing application/hardware support after hours and weekend support to specific business units. You will ensure processes and procedures are documented and reviewed to encourage knowledge transfer within the team and continual service improvement. Things You’ll Be Proud Of:
The Fine Print:
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