Customer Service Trainee

Vacancy has expired

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Leongatha, Victoria (VIC) South Gippsland Shire Council

Job Ref:  SGSC356
Employer:  South Gippsland Shire Council
Job Type:  Fixed Term Full Time
City:  Leongatha
25/11/2020 00:00

Customer Service Trainee

ABOUT US

South Gippsland offers welcoming townships, friendly communities and colourful landscapes. You can enjoy green rolling hills, wind-swept beaches and the world-famous Wilsons Prom, right on your doorstep. South Gippslanders enjoy the beauty and freedom of country living with easy access to Melbourne.

As an our organisation we pride ourselves on sustaining a close-knit workplace with principled leadership. Our residents expect their services to be delivered efficiently and with minimal fuss. We aim to meet and exceed these expectations. We seek like-minded colleagues to join our team.

  

ABOUT THE ROLE
  • Located in Leongatha
  • Full Time Fixed Term (12 Months)
  • Opportunity to gain qualifications and valuable practical experience
  • Current Year 12 / VCAL students encouraged to apply
  • RDO available

 

ABOUT YOU

Not sure what to do once you have completed Year 12?

Council is seeking to appoint a Customer Service Trainee.

The primary function of this Traineeship is to provide frontline reception and telephone services to residents and visitors to the Shire, assisting with general enquiries, processing payments and providing administrative support to the organisation.

The successful candidate for this role will be eligible to undertake a Certificate III in Business Administration, and will have already completed Year 12 (VCE) or equivalent.  Our ideal candidate will have an enthusiastic approach to work and their own professional development, they'll have great attention to detail, and strong computer skills.

If this sounds like you, we'd love to hear from you!

To be eligible for a traineeship you must have completed year 12 or equivalent by end of 2020, and not hold any Certificate III level or above.  Please note if you have completed VCAL you may still be eligible to apply.

 

WHY YOU'LL LOVE WORKING WITH US!
  • Work-life balance with flexible working arrangements
  • Rostered Days Off offered for full time roles
  • Ongoing training and professional development opportunities
  • Diversity and inclusiveness, flexibility and a satisfying work environment
  • Enjoy a variety of changing health and well-being programs and initiatives including flu vaccinations and health checks, discounted gym memberships and Social Club
  • Diverse range of exciting career paths in full time, part time or casual positions
  • Mentoring, coaching and secondments
  • Access to 24/7 Employee Assistance Program
  • Opportunity to purchase additional leave
  • Annual Enterprise Agreement salary increments

For more benefits, Please Click Here!

 

To view the Position Description for this role, please CLICK HERE.  Customer Service Trainee Position Description

 

Enquiries to Shandal Nelson, Senior Customer Service Officer on (03) 5662 9200.

 

Applications close Midnight Sunday 13 December 2020.

 

Please be advised any representation via an agency will not be considered. Agencies - no need to contact us, we've got this one.

South Gippsland Shire Council is an Equal Opportunity employer and aims to provide all necessary support to ensure that all abilities and backgrounds are not disadvantaged in the recruitment process.  If you require an adjustment to the recruitment process, please feel free to identify yourself as a person with different needs in your application and indicate what type of reasonable adjustment you require.  Alternatively you can contact a member of the People & Culture team on 03 5662 9233 and identify the position you are applying for and specify your requirements.

 

If you are having any issues applying for this position, please call our People & Culture Team on 03 5662 9233 or email humanresources@southgippsland.vic.gov.au.

www.southgippsland.vic.gov.au
ref: (SGSC356)
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