Customer Service Officer - Children's Services

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Sutherland, New South Wales (NSW) Sutherland Shire Council

Employer:  Sutherland Shire Council
Job Type:  Full Time
City:  Sutherland
Salary and Benefits:  $60,000 - $63,700 gross p.a. plus superannuation
23/11/2020 00:00

Customer Service Officer - Children's Services

Things We’ll Trust You With:

  • Differentiate our brand and customer service through the provision of an excellent customer experience.
  • Build customer loyalty, develop a solid community reputation and educate the community about our service offerings to ensure the business continues to grow & has long term success
  • Be a positive brand ambassador.

Things You’ll Do:

  • Immediately address and resolve all customer service queries in a friendly and professional manner.
  • Deliver a consistent and continually improving customer experience.
  • Support your colleagues across Childrens Services.
  • Ensure service utilisation is maintained at the highest level at all times
  • Ensure all income is collected and accounted for
  • Showcase Council’s values in all that you do – Collaborate, Achieve, Respect, and Evolve.

 Things You’ll Be Proud Of:

  • You will be an administration guru and a flair for delivering exceptional customer service!
  • You will be passionate about children’s services.
  • You will be a positive brand ambassador for Sutherland Shire Council.
  • You will be part of an organisation which has our community at the heart of all that we do.

 The Fine Print:

  • Apply by submitting your resume and a cover letter outlining why we are a great fit!
  • Get your application in by 10pm, Monday 7 December 2020
  • Package: $60,000 - $63,700 gross p.a. plus superannuation
  • Hours of work: Temporary and Permanent opportunities available (part-time or full-time) working across a 7 day spread, Monday - Sunday.
    • 1x Permanent Full-time
    • 1x Temporary Full-time
    • 1x Permanent Part-time (2 days)
  • To benefit your wellbeing you will have access to fitness passport, corporate membership to our leisure centres, employee assistance program, annual flu shots, health and wellbeing programme and novated lease options.

Keen To Learn More?

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