The Position:

An excellent opportunity has arisen for a dynamic, experienced and qualified candidate to join the Shire of Broome in the role of Customer Service Officer. This position will report to the Manager Governance, Strategy & Risk.

The Customer Service Officer will be responsible for providing a high level of customer service to both external and internal customers, whilst taking into consideration the Shire of Broome’s Mission and Values, Code of Conduct and Customer Service Charter. This includes responding to routine counter and telephone enquiries, processing of outgoing mail, ensuring accurate reconciliation of daily payments and preparation of bank deposits.

A full job description is contained within this Job Application for those suitably qualified candidates looking to apply and join the dynamic team here at the Shire of Broome.

The Person We Seek:

The preferred candidate will have highly developed communication skills both written and verbal, with the ability to deal with agitated and/or difficult customers, experience with cash handling, transaction processing and reconciliations. In addition, you will have attention to detail, developed computer literacy including Microsoft packages and be able to work both autonomously and in a team environment.

Previous experience in a similar position or equivalent environment would be also be highly regarded.

What the Shire of Broome Offers:

Broome has magnificent beaches and a natural environment that boasts desirable lifestyles, active and dynamic cultural and social scenes, with an emergent commercial and industrial development.

The Shire of Broome offers attractive remuneration including superannuation benefits of up to 15.5%, professional development and salary sacrifice options.

For more information on the position, including salary and employment conditions, please click on the attachment links below.

How to Apply:

Job Applications can only be submitted online by using the "Apply" button on this page.

Emailed applications will not be accepted. 

For more information contact People and Culture on 08 9191 3456 or email to hr@broome.wa.gov.au.

For more information on Broome visit: http://www.youtube.com/watch?v=QomGobdAv9o and https://vimeo.com/125221394.

Application Deadline:

Applications for this position are to be received no later than 4:00 pm Thursday, 10 October 2019.

Late applications will not be accepted.