Senior Advisor - Customer & Stakeholder - 0MXJ

Primary Location

Organization

• Level 5 - $101,754 + super + location allowance
• Permanent role – Karratha location
• Opportunity to work with key stakeholders and community members

One organisation. One hugely diverse workforce.

Different backgrounds. Different experiences. Different areas of expertise. It’s our diverse mix of people that makes Water Corporation such a hugely rewarding place to work. As the principal supplier of water, wastewater and drainage services across Western Australia, we offer exciting career opportunities state-wide. Needless to say, we welcome ambitious new job seekers who share our commitment to providing excellent customer service for West Australians. Fresh faces wanted.

Support timely and effective internal and external regional stakeholder and community engagement in accordance with Water Corporation’s objectives.

• Lead the engagement with community representatives and other nominated stakeholders in developing partnerships.

• Provide water efficiency advice to stakeholders, key customers and community.

• Provide stakeholder, customer and community insights to support corporate planning processes for partnerships, water efficiency, communication strategies and regional project delivery.

• Develop and maintain stakeholder contacts with local media outlets, monitor local issues, and coordinate pro-active media releases and responses to local media enquiries.

• Support stakeholder and community consultation and communications in the regions both for regional projects and for centrally coordinated and planned projects.

• Plan and coordinate events and logistics, including internal and external stakeholder management.

• Tertiary level qualifications and / or a minimum of 5 years’ experience in communications, public relations, marketing or related discipline.

• Considerable experience in community engagement, stakeholder and issues management including:

  • Customer relationship management.

  • Developing and implementing communication and community engagement strategies.

  • Production of communications materials.
  • Coordinating events.

• Highly effective verbal and written communication skills with demonstrated ability to summarise complex issues into plain language for common use.

• Strong knowledge and proven competence of business communications and stakeholder / community engagement.

• Proven ability to effectively prioritise and work with competing timeframes.

Apply: If you are interested in the above opportunity please submit a covering letter and resume that best demonstrates your ability to meet the requirements of the role.

Applications close 28 July 2019

Our commitment to an inclusive workplace:

Through our Equity and Diversity Management Plan and People Strategy, Water Corporation is committed to creating a diverse and inclusive workplace of the future.

We understand that unique perspectives, ideas and contributions only strengthen our workforce and are recognised and valued.

We encourage applications supporting our key priority communities - Aboriginal and Torres Strait Islanders, women and people with disability.

For people with disability, we are committed to ensuring an accessible and inclusive work environment enabling full participation in all aspects of employment wherever possible by offering reasonable adjustments.

As part of the recruitment process you will be required to complete pre-employment screening which may include a medical, police clearance and Australian working rights check.

We reserve the right to withdraw this ad prior to the closing date.