Team Leader - Priority One Communications - 0MQI

Primary Location

Organization

• Media & Government Relations
• Permanent opportunity - $120,176
• Based in Leederville

Different backgrounds. Different experiences. Different areas of expertise. It’s our diverse mix of people that makes Water Corporation such a hugely rewarding place to work. As the principal supplier of water, wastewater and drainage services across Western Australia, we offer exciting career opportunities state-wide. Needless to say, we welcome ambitious new job seekers who share our commitment to providing excellent customer service for Western Australians. Fresh faces wanted. 

We have a permanent opportunity for an experienced Team Leader - Priority One Communicationsworking with the Water Corporation’s Media & Government Relations team. In this role you will lead a small team that write, review and manage internal sign-off of all Ministerial and Chief Executive Officer (Priority One) correspondence to ensure it is accurate, effective and timely. The team also manages all Water Ombudsman customer service enquiries. This position will be based in our Leederville office, reporting to the Manager – Media & Strategic Communications.

What the role will offer

• Manage the process for producing priority one correspondence including internal sign off to tight deadlines in close liaison with senior management

• Manage the process for responding to Water Ombudsman customer enquiries within agreed timeframes

• Use conceptual and research skills to analyse information provided  by subject matter experts and lead a small team that prepare priority one responses

• Manage centre of expertise advice on format, content, tone and style for draft priority one correspondence to ensure it conforms to a high standard

• Manage the workflow of the Priority One correspondence team and ensure all staff involved in the process have a clear understanding of their responsibilities

• Degree level qualification in journalism, public relations or other communications related discipline

• Considerable experience at a senior level in a large multi-disciplined and commercially focussed service organisation providing executive/advisory support services

• Relevant experience in contributing to developing and implementing customer focussed policies, guidelines and process improvements

• Relevant experience and demonstrated capability with and knowledge of processes, procedures and protocols related to the workings of government, ministerial liaison and related high-profile enquiries

• Demonstrated team leadership experience

If you are interested in the above opportunity please submit a covering letter and resume that best outlines your relevant experience and demonstrates your ability to meet the requirements of the role.  Applications close on Sunday 28^th July 2019.

Our commitment to an inclusive workplace

Through our Equity and Diversity Management Plan and People Strategy, Water Corporation is committed to creating a diverse and inclusive workplace of the future. We understand that unique perspectives, ideas and contributions only strengthen our workforce and are recognised and valued.

We encourage applications supporting our key priority communities - Aboriginal and Torres Strait Islanders, women and people with disability.

For people with disability, we are committed to ensuring an accessible and inclusive work environment enabling full participation in all aspects of employment wherever possible by offering reasonable adjustments.

As part of the recruitment process you will be required to complete pre-employment screening which may include a medical, police clearance and Australian working rights check.

We reserve the right to withdraw this ad prior to the closing date.