Support and Implementation Consultants - TechnologyOne
- Leverage your Local Government knowledge and/or experience working in Property & Rating roles
- Deliver exceptional consulting and support to our customers
- TechnologyOne is changing the world of ERP solutions and we've been doing it for over 30 years. Why work for anyone else?
TechnologyOne is on a mission to build and deliver truly great products and services that transform business and make life simple for our Local Government customers.
Due to continued growth, we have multiple permanent positions available across Australia in both our implementation and customer support teams.
You'll be working with our best-in-class local council solution, TechnologyOne Property & Rating that empowers our users who love working with us. Our products are used by tens of thousands of people every day.
If you have a background working in roles related to Local Government Property & Rating we’d love to hear from you.
To apply, click the link at the bottom of this page and send through your current resume and we’ll be in contact to discuss your suitability further.
What you'll be doing...
- Delivering a compelling customer experience for our valued customers by providing:
- deep council domain and functional knowledge to our customers
- a world-class consulting service within our implementations or support
- Applying your background working with Local Government software solutions either via implementation, change management or support and training
- Analysing customer requirements and managing customer expectations
- Managing and resolving all customer issues
- Ensuring customers are kept up to date with progress of open requests
- Improving levels of customer satisfaction results by reacting to client survey results
Your talents…
- A strong background working within Local Government or a strong understanding of the property and rating aspects of Local Government
- Customer centric, you’re a customer service professional and know what it takes to deliver a compelling customer experience
- Your communication skills are second to none and you’re at your best when talking to customers
- A strong problem solver, you know how to analyse and resolve complex customer issues
Who we are...
TechnologyOne (ASX:TNE) is Australia's largest enterprise software company and one of Australia's top 150 ASX-listed companies, with offices across six countries. We create solutions that transform business and make life simple for our customers. We do this by providing powerful, deeply integrated enterprise software that is incredibly easy to use. Over 1,200 leading corporations, government departments and statutory authorities are powered by our software.
We pride ourselves on providing our people with earned recognition through career progression, competitive salaries and a supportive environment. We double in size approximately every 4 to 5 years so career opportunities abound. Everything is about to change. Are you ready?
We value creativity, innovation and people with an entrepreneurial spirit. See us in action at Hack Day!
*Applicants must have the rights to work permanently in the Australia.
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