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Concierge & Security

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Job Ref:  4350338
Employer:  The Hills Shire Council
Job Type:  Permanent Full Time
Castle Hill NSW 2154, Australia (Show on map)
Salary and Benefits:  $58,804 to $62,337 pa plus Superannuation


  • Norwest Business Park Location
  • Modern Office
  • Full-time Opportunity

An opportunity exists for a motivated and engaging individual to join our Building Operations Team.

The Hills Shire Council is customer focused, performance driven and one of the most financially stable councils in NSW. We encourage innovation and continuous improvement to deliver quality services and infrastructure to our community.


Here at The Hills Shire Council we are looking for someone who has a CAN DO attitude, takes initiative and works collaboratively with their team.


You will be the main point of contact for all enquiries & maintain a presence at the building entrance/concierge desk while assisting various stakeholders including staff, customers, visitors, tenants and contractors in an expedient & professional manner.

You will also assist in managing and overseeing:

  • The operational running of the building through regular liaison with the Building Operations Team
  • Adherence to the SOP's for the building and assist in their development
  • The room booking system and associated Visitor Sign In process
  • Contractor Inductions and sign in process when required
  • Act as After Hours Chief Warden, when required
  • Manage Corporate Calendar logistics
  • Manage minor reactive maintenance requests for the building
  • Provide administration and reporting as directed and assist the broader team on an adhoc basis

You will be requested to work on a rotating roster from 6:00am to 11:00pm 5 days per week

Qualifications and Experience

  • Certificate II in Security Operations
  • 1 year experience in a similar role
  • Valid NSW Security Licence
  • High level customer service experience

This is a permanent full-time role

Salary Range - $58,804 to $62,337 pa plus Superannuation

Position No. S0875

To apply, visit Council's website and submit your on-line application by 5pm on Tuesday 25th September 2018. For further information please refer to the Role Statement.

Council is committed to providing a safe, accessible and inclusive workplace for all. If you require additional support or any reasonable adjustments during the recruitment process, please let us know during the application process.

Recruitment Agencies: The Hills Shire Council does recruitment in-house and therefore does not accept unsolicited resumes or appreciate unsolicited calls from recruitment agencies.

Applications Close: 25 September 2018

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