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Manager - Service Integration

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Job Ref:  0JN9
Employer:  Water Corporations
Job Type:  Permanent Full Time
Perth WA, Australia (Show on map)
  • Be part of our exciting Digital Transformation
  • Permanent opportunity
  • Digital Services team


We’re recognised worldwide for our performance and innovation to secure water supplies for Western Australia in a changing climate. We’re driven to make our state a great place to live and we have career opportunities to help make it happen. 

A career at Water Corporation can unlock the door to ongoing long term career development opportunities. We also support training and development, flexible work arrangements, health and lifestyle programs and generous company benefits.

If you share our commitment to WA then consider Water Corporation as the next step in your career.


About the role:


Reporting to the Manager – Technology Operations, the role of the Manager – Service Integration (SIAM) is to lead and manage a team to integrate, coordinate and govern technology services delivered across Water Corporation and our technology partners and suppliers.
What the role will offer:
Manage a vendor agnostic function that provides governance and coordination across technology service delivery, including process management, operational governance and performance management and service integration.  Manage a team of process specialists across the domain of ITIL Service Management processes. Participate in the development of section strategies, develop and implement operational and tactical plans to achieve team objectives and outcomes while also providing leadership that engages, motivates and inspires the team to deliver high performance.
Key skills and experience:
A degree level qualification within a relevant technology related discipline supported by formal ITIL, IT Service Management and/or SIAM training/qualifications. Extensive experience in vendor relationship management coupled with substantial leadership experience in technology service management in either team management or supervisory positions. Proven experience in managing, organising and reporting functional activities to deliver organisational outcomes will be viewed favourably.
Apply: If you are interested in the above opportunity please submit a covering letter and resume that best demonstrates your ability to meet the requirements of the role.
Applications close 26th of September 2018

Our commitment to an inclusive workplace:
Through our Equity and Diversity Management Plan and People Strategy, Water Corporation is committed to creating a diverse and inclusive workplace of the future.
We understand that unique perspectives, ideas and contributions only strengthen our workforce and are recognised and valued.
We encourage applications supporting our key priority communities - Aboriginal and Torres Strait Islanders, women and people with disability.
For people with disability, we are committed to ensuring an accessible and inclusive work environment enabling full participation in all aspects of employment wherever possible by offering reasonable adjustments.
As part of the recruitment process you will be required to complete pre-employment screening which may include a medical, police clearance and Australian working rights check.
We reserve the right to withdraw this ad prior to the closing date.

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