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Local Engagement Officer (VPSG5)

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Job Ref:  DOJ/LEO/
Employer:  Department of Justice and Regulation (VIC)
Job Type:  Permanent Full Time
Melbourne VIC, Australia (Show on map)

At the Department of Justice and Regulation, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place. We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you. If you’re having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don’t hesitate to get in touch with the contact person listed on the ad. For more information on working with us and our recruitment process, please visit We’re proud of the important work we do across Victoria. Want to be part of it?

  • Oversee important justice services designed to make your community safer
  • Earn $95,275 - $115,276 annually (plus superannuation) in full time, ongoing role
  • We're now recruiting multiple local engagement officers across Victoria

About the department

The Department of Justice and Regulation (the department) is one arm of the Victorian State Government, a recognised top employer of choice nationally. All of our staff work to the vision of a safe, just, innovative and thriving Victoria.

The department manages the development and implementation of a range of laws, regulation and policy in many areas of public life and ensures that all elements of the justice system are working efficiently and effectively. The community can access a range of the department's services at Justice Services Centres, which are located all across the state.

What you will do

As a Local Engagement Officer (LEO), you will play a crucial role in helping Victorians feel safe and confident in our justice system. You will be placed in one of the department's metropolitan bases (Reservoir, Werribee or Dandenong) or regional offices (Shepparton, Morwell or Ballarat), and work to ensure that local justice services are benefiting the community.

This involves managing and monitoring complex contracts the department has with funded service providers, including the Victim Support Agency, Consumer Affairs Victoria, Corrections Victoria and the Koori Justice Unit. Your work will include:

  • Analysing the requirements of individual contacts and evaluating if the agencies are delivering what they have promised.
  • Helping build strong and positive relationships between justice services, local community agencies and local service teams of the department.
  • Advancing opportunities for improvements to service integration through innovative thinking.
  • Preparing comprehensive briefs, including technical reports.
  • Contributing to the design, development and implementation of new initiatives, and the improvement of existing initiatives and services.
  • Regular travel between departmental locations with the occasional overnight stay.

Skills you should have

  • Relationship building –you act confidently to quickly build rapport with others and provide a sound basis for productive relationships based on mutual trust and respect.
  • Stakeholder management – you can manage the development and implementation of stakeholder initiatives, creating lasting relationships with stakeholder groups to broker shared solutions in new areas.
  • Influence and negotiation – you can use leadership and expertise to effectively address stakeholder issues, influencing others to identify opportunities for long-lasting solutions.
  • Knowledge and expertise – you know what you're talking about. You've had experience in the coordination of complex service delivery models, including contract coordination and management.

A current Victorian driver's licence is mandatory.

A related tertiary degree is highly desirable but not essential.

For more details about this great opportunity, please take a look at the position description attached to this job listing

What's in it for you

Every day you will be working to improve justice services, so the major reward of taking on this role will be hearing about the positive impact these services have on your community.

In addition, there are many advantages in working for the Department of Justice and Regulation at large, including:

  • A fair salary – enjoy great work conditions and salary sacrificing options.
  • Transparent performance framework – approach your work with confidence in how you're tracking.
  • Generous leave entitlements – including provisions for many forms of leave; including personal, parental, carers, study, cultural, compassionate and sick leave.
  • Employee Assistance Program support – you are encouraged to use this short-term, confidential counselling service if you're experiencing emotional stress, relationship problems, conflict with others or personal issues.
  • Savings on private health insurance
  • The social club – option to join this lively group, which gives you access to discounted gift cards, films, travel and online shopping.

In addition, we have a firm commitment to increasing the participation of Aboriginal and/or Torres Strait Islander people across our workforce. If you identify, we encourage you to contact our Koori Employment Team on 03 8684 1751.

If you have any further queries, please contact Joane Grimaldi, Senior Project Officer on (03) 8684 1776

Applications will be regularly reviewed up until the closing date, so please do not delay in submitting your application.

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