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Civic Services Officer

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Job Ref:  0951
Employer:  Nillumbik Shire Council
Job Type:  Permanent Full Time
Greensborough VIC 3088, Australia (Show on map)
Salary and Benefits:  $59,997 - $64,266

Civic Services Officer

We are seeking a highly motivated Civic Services Officer with excellent customer service and administrative skills with the ability to multi-task in a busy environment to be an integral part of the Governance Team.

Key responsibilities will include:

  • Prompt, friendly, knowledgeable and efficient responses to any requests, enquiries and or complaints lodged by internal and external customers.
  • A requirement to assist other employees by providing guidance and training on routine technical, procedural or administrative matters relating to this position.
  • Provision of accurate, timely information and advice that is consistent with customer service practices and procedures and Council’s service standards.

To be successful in this role you will have:

  • Relevant post-secondary qualification in the area of hospitality or event management and/or extensive experience in a similar position.
  • Appropriate certification in food hygiene/handling.
  • Experience managing invoicing, purchase orders and accounts.
  • Demonstrated team player.
  • Highly developed oral and written communication skills and excellent interpersonal skills.
  • Demonstrated strong knowledge in the principles and practices of providing quality customer service.

This is a permanent full-time Band 4 position, with a salary range of $59,997 - $64,266 a week.

Questions regarding this position should be directed to Adrian Katia Croce, Governance Lead on (03) 9433 3140.

Applications closing on 26 August 2018, 11:59 PM.

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