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Manager, Employee Experience

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Job Ref:  974768
Employer:  Melbourne Water
Job Type:  Permanent Full Time
Melbourne VIC, Australia (Show on map)

Melbourne Water makes a vital contribution to the famous Melbourne lifestyle through the supply of high quality water, reliable sewerage services, integrated drainage systems, flood prevention and by enhancing our waterways and land community use to achieve our vision of Enhancing Life and Liveability. Reporting to the General Manager, People and Capability you will have the opportunity to make a difference and contribute to a positive work environment; one where people can learn and perform to their full potential.

The Role

As the Manager, Employee Experience you will be responsible for the development, implementation and ongoing management of employee experience initiatives by achieving a clear understanding of employee needs and emotions and the resulting business impact. You will also be responsible for the Talent Acquisition function and recruit the right talent into our business to achieve our strategic direction of enhancing life and liveability.

Working at Melbourne Water

You will be part of a talented, passionate team dedicated to enhancing liveability in Melbourne and beyond. You’ll do truly meaningful work in a supportive and inclusive culture that encourages you to make the most of your individual talents.

We provide a range of employee benefits that will make your experience working at Melbourne Water both professionally and personally rewarding.

Flexible Working

Melbourne Water is committed to flexible working, offering a variety of flexible arrangements to suit you and us, understanding that our customers business benefit from enabling employees to achieve balance in work and life.


Our inclusive workplace culture contributes to making Melbourne Water a great place to work.  We are committed to creating a workforce which reflects the  diverse customers and communities we serve. We welcome applications from everyone including Aboriginal Torres Strait Islander people, women, people with a disability, mature age job seekers and people from culturally diverse backgrounds.

Your Skills and Experience

  • Strong leadership skills and proven ability to drive team performance and engagement.
  • Similar experience leading an employee experience/engagement function.
  • Experience working in and influencing cross-functional teams, and an ability to gain the support and confidence of others – including senior management and key stakeholders.
  • Strength in analytics and the ability to measure ROI on HR initiatives and monitor impacts to attraction, retention, turnover and engagement metrics.
  • Strategic thinking and demonstrated ability to innovate and unlock value for both Melbourne Water and employees.
  • Proven judgment working in a corporate environment with complex issues, programs and stakeholders.
  • Ability to use initiative and maintain a high degree of confidentiality, discretion and judgement while maintaining a customer and stakeholder focused approach.

Your ability to establish and maintain collaborative working relationships with internal and external stakeholders is required together with a qualification in Business, Psychology, Communications or relevant discipline.

For more information, please see the attached Position Description: Download File Position Description - Manager, Employee Experience - August 2018.pdf

Closing date: 22 August 2018 at 11:55pm AEST

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