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Program Manager - Business Transformation

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Job Ref:  4H3AN
Employer:  Sydney Water
Job Type:  Permanent Full Time
Sydney NSW, Australia (Show on map)

• Are you a program manager with strong business transformation experience?

• You will lead a program of large scale and complex customer centric projects

• Help shape the lifestyle of greater Sydney, based in Parramatta, 3 year term role.

At Sydney Water, we’re passionate about making a difference to the lives of our customers and communities.

About us

We have a proud heritage and a progressive future, providing world class drinking water and beautiful waterways from the mountains to the sea. We see the world is changing so we are changing too. Our people and their jobs are as diverse as the communities we serve.

About the role

We are looking for an experienced Program Manager that has delivered on complex business transformation programs or projects.

Working within our Customer Delivery business groups, who bring together all customer facing areas of the business, you will lead complex programs across a number of business streams, handling senior stakeholders, scoping of work and business case preparation and delivery to leadership teams. Your critical thinking, commercial acumen and understanding of business reorganisation/design will ensure your success in this role.

  • Lead a program of initiatives across the business area that improve customer outcomes
  • Develop the approach, business requirements and associated business cases
  • Lead a team to develop the approach, business requirements, proof of concept and pilot
  • Lead the team in the development and execution of all typical project toolsets, (Schedule, Dependencies, Risk, financials)
  • Hold team members accountable for quality of delivery
  • Timely and accurate reporting on progress, risks, roadblocks, financials
  • Identify and manage key dependencies
  • Engaging and handling senior stakeholders to ensure buy in and support
  • Ensure end state teams are ready to accept the change
  • Ensure smooth delivery and implementation

About you

  • Demonstrated experience in leading the delivery of multiple, complex, multi-disciplinary business transformation programs
  • Minimum degree qualification in a Business or Professional Discipline, ideally with post graduate qualifications (such as MBA, CPA) or experience deemed equivalent
  • ·Additional relevant tertiary qualifications highly desirable e.g. Program or Project management qualifications
  • Validated, successful leadership of large cross-divisional business transformation programs to achieve strategic outcomes
  • Experience in leadership and people management with a focus on teamwork, goals and priorities.
  • Shown experience in coaching and mentoring project management resources

Closing Date - 22nd August 2018

Please see the position description for the roles full accountabilities.

You must be an Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role. For more information, you can contact

We want your perspective and ideas to help us find better ways to delight our customers, so we encourage you to apply no matter your age, sex or culture. You can be part of a committed, highly skilled team who’ll appreciate what you bring to the table. You’ll set and achieve real goals and make decisions that matter, as together we help shape the lifestyle of greater Sydney.

As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. We will also use your personal information to establish a LiveHire talent profile in our Talent Community. We look at our Talent Community first when new opportunities come up when you apply for a role. Your personal information will be collected in accordance with LiveHire’s Terms, Privacy Policy and Sydney Water’s Privacy Collection Statement – Job Application

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