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Offender Management Officer (Cog2B)

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Job Ref:  VG/6235
Employer:  Department of Justice and Regulation (VIC)
Job Type:  Permanent Full Time
Melbourne VIC, Australia (Show on map)

At the Department of Justice and Regulation, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place. We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you. If you’re having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don’t hesitate to get in touch with the contact person listed on the ad. For more information on working with us and our recruitment process, please visit We’re proud of the important work we do across Victoria. Want to be part of it?

About us

The North West Metropolitan Area accounts for approximately 1300 staff across 13 sites. These sites are located in either the North or West of the Area and deliver a range of services including: custodial services at prisons, Community Correctional Services, Sheriff's Operations, Consumer Affairs, front of house enquiries (including Births, Deaths and Marriages applications) and management of community services (including Victims' Support across the area). In addition, there are two Executive Officer roles of the Regional Aboriginal Justice Advisory Council, West and North.

The Metropolitan Remand Centre is a 954 bed maximum-security facility for unsentenced male offenders located within the West Metropolitan Region of the Department of Justice.

About the role

The role of the Offender Management officer at the Metropolitan Remand Centre is to act as a ‘change agent' by providing support and training to custodial staff regarding the caseworker's role at the Metropolitan Remand Centre. It operates under the guidance and direction of the Offender Management Supervisor.  Your main responsibilities will include:

  • actively participating in the performance management process, delivery of training, coaching and support to prison officers in prisoner assessment
  • conducting regular audits of Individual Management Files and ensure files are maintained to the agreed standard
  • communicating with, providing direction to, and responding constructively to prisoners and their complaints or requests, relevant to offender management.

About you

As our ideal candidate, you will be required to demonstrate:

  • completion of the Corrections Victoria Prison Officer pre service-training course
  • strong written and verbal communications skills
  • the ability to conflict manage by moving individuals past their emotional responses and toward a common understanding and solution.

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