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CDP Case Manager & Activities Officer

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Job Ref:  625
Employer:  Ngaanyatjarra Council
Job Type:  Full Time
Ngaanyatjarraku, WA, Australia (Show on map)


An opportunity exists with Ngaanyatjarra Council for a CDP Case Manager & Activities Officer to join our CDP team. This is an exciting opportunity for an enthusiastic and motivated person with a strong interest in remote communities to make a real difference to the lives of Aboriginal people.

About the role

This role combines CDP activity supervision and case management functions. 

Activity Supervision

You will be required to engage with CDP participants to facilitate and supervise Work for the Dole (WfD) activities. This will involve working with the community to identify, set-up and run WfD activities, supervising CDP participants, recording attendance at activities, providing on-the-ground supervision and working with participants to improve their employability.

Case Management

You will also be required to provide integrated case management services to CDP participants. This will involve engaging with CDP participants, developing job plans, regularly meeting with and providing ongoing support to CDP participants and completing associated IT processes. It will also require you to travel periodically to other Ngaanyatjarra Communities to provide outreach case management services. 

Your key duties will include but not limited to:

  • Activity Supervision
  • Engage and consult with CDP participants and community members to identify relevant WfD activities in your community.
  • Supervise, support and encourage CDP participants in Work for the Dole (WfD) activities.
  • Contribute to the development of work skills and work habits of CDP participants through mentoring, training and support.
  • Carry out relevant administrative tasks and assist with documentation of processes for WfD activities.

Case Management

Provide integrated case management for CDP participants, including face-to-face appointments and associated IT processes for:

  • direct registration of participants onto the CDP Programme;
  • initial interviews with participants to inform them of their obligations under CDP, to DHS and determine their participation requirements;
  • developing Job Plans in consultation with participants;
  • initial and ongoing contact appointments with participants to review their progress and determine what assistance they require;
  • referrals to relevant job vacancies, Work for the Dole activities and any other relevant services; and
  • managing participant attendance at Work for the Dole activities.
  • Provide assistance to CDP participants accessing basic Centrelink services

About You

We are looking for an organised and motivated candidate with:

  • Excellent relationship building skills including the ability to motivate and build rapport with others
  • An ability to communicate effectively with people from a culturally and linguistically diverse background
  • Knowledge and experience of case management and its practice with clients demonstrating complex needs and who may be culturally and linguistically diverse. 
  • Excellent computer skills including the ability to process comprehensive information on computers and online platforms. 
  • Well developed planning, time management and organisational skills
  • Previous experience in the supervision and/or motivation of others
  • Shows initiative with a proven ability to work autonomously as well as part of a team
  • Have a passion for community development and/or helping vulnerable people in your community
  • Well developed oral communication skills as well as sound written skills
  • Manual drivers licence
  • Cleared Police checks
  • Cleared Working with Children check


The position comes with an attractive remuneration package that includes a base salary of $67,328 pa, plus 9.5% superannuation, 8 weeks leave per annum, 17.5% leave loading, PBI salary packaging, $4,333 remote living allowance, annual airfare and free accommodation and utilities. 

Closing date: 13 July 2018

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