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Mgr - Service Delivery - 0I3H

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Employer:  Water Corporations
Job Type:  Full Time
Karratha WA 6714, Australia (Show on map)
Mgr - Service Delivery - 0I3H

Primary Location

 WA-Country-Karratha Regional Office


 North West Region
  • Based in Karratha
  • Key Leadership position
  • Permanent Opportunity


We’re recognised worldwide for our performance and innovation to secure water supplies for Western Australia in a changing climate. We’re driven to make our state a great place to live and we have career opportunities to help make it happen. 

A career at Water Corporation can unlock the door to ongoing long term career development opportunities; we also support training and development, flexible work arrangements, health and lifestyle programs and generous company benefits.

If you share our commitment to WA then consider Water Corporation as the next step in your career.


About the role:


Lead the Regional Service Delivery team to delivery of water services, wastewater services, and irrigation services  to customers across the North West Region in accordance with the Corporations operating license, Customer Charter and other corporate regulatory requirements.


What the role will offer:

  • Manage the development and delivery of regional service delivery policies, strategies and plans that align with corporate, divisional and regional objectives.
  • Manage and lead the provision of water related services to all Water Corporation customers within the region in accordance with regulatory and corporate requirements.
  • Demonstrate leadership by ensuring all work is undertaken with safety as the first priority, where no injury is considered acceptable, and all activities are undertaken without compromising health and safety.
  • Provide strong leadership that engages, motivates and inspires the service delivery team to deliver high performance in an achievement driven culture.
  • Development and implementation of regional service delivery succession plans for leadership and business critical positions to ensure continuity of service within the region.
  • Accountable for the financial and business performance of the service delivery team, including operating costs, efficient use of resources and meeting performance targets and objectives.
Key skills and experience:
  • Extensive leadership and operational line management experience
  • Substantial experience and demonstrated capability of leading the delivery of capital intensive and customer focussed essential services in a large state-wide organisation.
  • Knowledge of operations and maintenance practices relating to the provision of water services.
  • Capability to manage, develop and deploy people to enhance business capability
  • Demonstrates the ability to lead the delivery of business improvement through the application of best practice strategic and tactical business processes and performance principles.
  • Substantial business and financial planning experience
 Apply: If you are interested in the above opportunity please submit a covering letter and resume that best demonstrates your ability to meet the requirements of the role.
Applications close 29th May 2018

Our commitment to an inclusive workplace:
Through our Equity and Diversity Management Plan and People Strategy, Water Corporation is committed to creating a diverse and inclusive workplace of the future.
We understand that unique perspectives, ideas and contributions only strengthen our workforce and are recognised and valued.
We encourage applications supporting our key priority communities - Aboriginal and Torres Strait Islanders, women and people with disability.
For people with disability, we are committed to ensuring an accessible and inclusive work environment enabling full participation in all aspects of employment wherever possible by offering reasonable adjustments.
As part of the recruitment process you will be required to complete pre-employment screening which may include a medical, police clearance and Australian working rights check.
We reserve the right to withdraw this ad prior to the closing date.

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