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Customer and Regulatory Management Specialist

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Job Ref:  974608
Employer:  Melbourne Water
Job Type:  Contract
Address: 
South Melbourne VIC 3205, Australia (Show on map)
17/04/2018

Customer and Regulatory Management Specialist

Job no: 974608

Work type: Fixed-Term Contract

Location: Melbourne - South & East region

Categories: Engineering, Environment, Science

Our Organisation

Melbourne Water is a significant business. We manage water supply catchments, sewage, along with rivers, creeks and major drainage systems. This role within the Wholesale Services Team will provide you with the opportunity to make a difference and contribute to a positive work environment; one where people can learn and perform to their full potential and are committed to our vision of enhancing life and liveability.

The Role

As the Customer and Regulatory Management Specialist you will provide a customer interface and quality experience to our customers. You will oversee and deliver improvement of environmental management at Eastern Treatment Plant, monitor and report on process performance in line with key environmental and customer objectives.  This is a 6 month fixed term contract based in Bangholme.

We aim to make roles flexible, and whilst roles are advertised as fulltime we will consider requests for flexible work arrangements, including part time and job share.

Your Skills and Experience

  • Knowledge of underlying principles of wastewater treatment processes and capability to apply that knowledge to solving difficult or abstract technical problems.
  • Capability to pro-actively apply detailed knowledge and experience to solving difficult or abstract technical problems.
  • Ability to draw on industry knowledge and other industry resources, for example by conducting independent literature reviews and through established industry networks.
  • Demonstrated ability to produce high quality reports and procedures.

Your ability to establish and maintain collaborative working relationships with internal and external stakeholders is required together with a qualification in chemical or environmental engineering or Science (Alternative but equivalent qualifications may be considered for role)

For more information, please see the attached Position Description: Download File Customer & Regulatory Management Specialist PD.pdf

Working at Melbourne Water

Working at Melbourne Water, you will be part of a talented, passionate team dedicated to enhancing liveability in Melbourne and beyond. You’ll do truly meaningful work in a supportive, constructive culture that encourages you to make the most of your individual talents.

We provide a range of initiatives and benefits to make help our people thrive professionally and personally.

Flexible Working

Melbourne Water is committed to flexible working, offering a variety of flexible arrangements to suit you and us, understanding that it brings with it customer and business benefits as well as helping individual employees achieve a good work–life fit.

Diversity

Our inclusive workplace culture contributes to making Melbourne Water a great place to work.  We are committed to creating a workforce which reflects the incredibly diverse customers and communities we serve. We welcome applications from everyone including Aboriginal Torres Strait Islander people, Women, People with a disability, mature age job seekers and people from culturally diverse backgrounds.

How to apply

Click on the "apply" button and complete the online application form.

Closing date:  31st May 2018 at 11:55pm AEST

Please note a Police Check / Health Assessment is required for this position

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