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Support Officer - Payments & Sundry Billing

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Job Ref:  0I65
Employer:  Water Corporations
Job Type:  Full Time
Balcatta WA 6021, Australia (Show on map)
Support Officer - Payments & Sundry Billing - 0I65

Primary Location

 WA-Perth - North-Balcatta Office


 Customer Billing & Assurance
A career at Water Corporation can unlock the door to ongoing long term career development opportunities; we also support training and development, flexible work arrangements, health and lifestyle programs and generous company benefits.
If you share our commitment to WA then consider Water Corporation as the next step in your career.
About the role:
The Payments and Sundry Team assist with the payment collection, billing and reconciliation processes along with investigation of billing and payment enquiries.  We also administer the payment channels on behalf of the Customer as well as investigating and actioning payment anomalies.”
If you thrive in a high-volume/transaction role where you interact with our customers daily and are excited to bring your enthusiasm to learn and contribute, we would love to hear from you.
What the role will offer:
  • Variety of interactions with our Customers
  • Ability to increase your skills and knowledge across two distinctly different streams of work
  • Opportunity to engage in process improvement
  • Practical experience in maintaining and updating our customer database
  • Become part of a dynamic and supportive team environment
  Key skills and experience:
  • You desire to provide the best possible customer service
  • You are a problem solver who likes to take ownership.
  • You are self-motivated and enjoy working towards targets/goals
  • Great attention to detail, are accurate and skilled in data entry
  • Sound knowledge of Grange
  • You have the ability to analyse and investigate information to reach an outcome
  • You use your initiative to seek a win-win outcome for our customers and our business
  • You want to develop your skills across a wide variety of areas
  •  A “can-do” attitude
We will provide you with full leadership support, mentoring/coaching, and most of all a great team to work within to assist you succeed.
If you are interested in the above opportunity please submit a covering letter and resume that best demonstrates your ability to meet the requirements of the role.


Applications close on 22nd May 2018


We reserve the right to withdraw this advert prior to the closing date


Our commitment to an inclusive workplace:


Through our Equity and Diversity Management Plan and People Strategy, Water Corporation is committed to creating a diverse and inclusive workplace of the future.
We understand that unique perspectives, ideas and contributions only strengthen our workforce and are recognised and valued.
We encourage applications supporting our key priority communities - Aboriginal and Torres Strait Islanders, women and people with disability

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